As searchers, we all have frustrations when we search. That’s why Yahoo conducted a study to better understand our search behavior. In this video, Larry Cornett of Yahoo tells us about their study as well as what they found out.
The company went around to 6 different U.S. cities and surveyed 150 Web users. The 3 continuing themes from their research were:
1. Information overload
2. Text overload
3. Impersonal experience
As Larry explains, the average Web user does not care how many million results the search engines return. Even though it means a lot to the search engines, the average user doesn’t even look past the first page.
The same idea is true with text overload. It takes a lot of work for the user to sort through all the text. As users, we want relevant information and want it quickly. The study also found that we desire a personal experience as we search. Larry explains that since we use the engine every day, it should know our habits.
Yahoo is working to respond to this study and to users search needs. One of the approaches the company is taking to answer this dilemma is with Yahoo SearchMonkey. The open platform is a developer tool that essentially gives Yahoo more structured data in order for the company to deliver better results. A few specific examples include ratings for restaurants, phone numbers, and street addresses.
Yahoo Search BOSS is another approach the company is taking and at SMX West, announced a few features and updates to the model. One feature allows access to SearchMonkey structured data through BOSS API. Search BOSS provides a 3-tier pricing structure and offers up to 10,000 search queries per day to all developers for free. The fee changes will not take effect until late Q2 of this year, but Yahoo wanted to give developers an advance notice.
Yahoo also encourages marketers to embrace blended/universal search to help better meet the searchers needs.
Showing posts with label Bigmouthmedia. Show all posts
Showing posts with label Bigmouthmedia. Show all posts
Thursday, March 05, 2009
Monday, January 26, 2009
Gasta Opinion: Bye Bye Traditional Marketing
Heralding the death of non-social media
Right before the end of the year, there was a strong backlash against marketing through social media channels. If you were working anywhere near social media, it was hard to miss: People said it doesn't work. People said it doesn't work as they'd like it to. And people said it may work, but it takes effort (my favorite).
It was probably inevitable. There's never been a more explosive media format than social media. As someone wrote on one of my newsfeeds, "Is there anyone out there who isn't starting a social media company?" At any rate, backlash is practically street cred for the internet set. It's right there in the arc of the internet's growth. Personally, I have no question as to whether social media is a proper marketing channel for a company, and that's because of one simple reason: In the very near future, all media will be social media. Here's why -- and what it means for you.
Social media at point of purchase
Let's pause for a second before heading off into the future. For many brands, you could probably argue that all marketing efforts have already gone social. How?
A high percentage of purchases are already preceded by online research. And where there is online research, there are search results. Those search engine results pages often bring up links to a number of consumer review sites. Now, if you've done any amount of conversation monitoring, you know that reviewers don't exactly pull their punches. Even with shopping sites like Amazon, consumers posting negative reviews are hitting the brand where it hurts most -- at the point of purchase.
So given the above scenarios, even in a "controlled" push-media world, many brands can't even make it through the far end of the buying decision funnel without running head first into a social media situation. Compounding matters, many consumer comments are on social sites like Yelp, where they quickly rise to the top of search rankings.
This point-of-purchase invasion is heading for the physical shopping world as well. Have you tried any of the bar code scanner tools for mobile phones? I haven't found one that works well. Today. But with several of these technologies already in consumers' hands, how long until that's as seamless a part of the buying process as reading an Amazon review before purchasing online? Shoppers will be able to scan an item themselves and get all sorts of product information -- right in the store.
The rise of social viewing
So where's a company to hide from social media? On TV? Whether IPTV or internet TV is the TV model of the future, TV viewing is going to be highly social. I'd say the best glimpse of that future right now is internet TV.
Last November, I watched my high school football team play in the state championship -- on my laptop while waiting for a flight at O'Hare airport. Next to the video stream was a live chat box, open to anyone viewing the game. No sign-up, no identity verification -- just post off the top of your mind (and many did). Welcome to social viewing.
What I found particularly interesting is that during the few lulls in the game (they set the record for most points scored in a state final), the chat conversation topics would drift outside the game video to address the surrounding content on the page -- including the ads. And it certainly wasn't all positive.
Social viewing technology is also currently available in the "Watch & Chat" section of CBS.com, on View2gether.com, and in beta at NBC.com. It's similar to the gaming experience on Xbox Live, except that platform focuses primarily on voice instead of text.
If you project social viewing onto a national broadcast-like environment, you can imagine how vulnerable brands will be to public floggings. Social viewing carries with it all the things you were afraid of on the social networks, now fueled by anonymity combined with the reach of broadcast TV. With search engines aiding and abetting these conversations, even comments on small broadcasts could be discovered and shot into the mainstream conversation rapidly.
Commenting capabilities -- everywhere
In addition to TV, the future of display advertising offers little sign of protection from social media. Have you seen the display ads on Facebook? With commenting capabilities underneath? I recently commented on one, and it went straight into my newsfeed -- broadcast to all my "friends." (Facebook didn't even flag me that this would happen.)
You should expect comments across all online media to be more visible in the future. Disqus is already connecting comments across 45,000 websites, archiving them, making them more searchable, and tying them to database technologies like Plaxo.
Surely someone will invent something to stop all that, right? Here's what that would require: Less data made public for everyone to see. Less inclination among people to expose deeper and deeper levels of their lives in public. And fewer and fewer brands willing to venture into new media.
But since the public onset of the web, trends in this respect have been quite the opposite -- overwhelmingly so. So, in order to avoid that kind of social environment, brands would have to be practically invisible to anyone using online media -- and that's not exactly the objective of marketing departments.
So what's a brand to do?
How to get started
If the thought of participating in social media today seems scary, the thought of not participating in it in five years should really scare you.
Many brands will trip in their adoption path of social media. It just doesn't work the way push media like TV and print do, where you can turn on the fire hose and go from zero to $5 million a month in spend overnight. Doing so would be like the shy, quiet kid in the back of the classroom deciding to become the class clown the next day. It wouldn't be very authentic. And worse, it would be a path right back to the old-school "we're cool because we said so" form of branding. Beyond all that, it can take time to understand your audiences and to figure out what interests them and what they respond to.
This is what I would suggest to any brand that doesn't think it can go social: Start small and work your way up. Don't try to be Burger King in a month. Be yourself in a month. Start laying a foundational presence in the primary social media arenas. Initial moves into social media can be as simple as providing store locations, product information, coupons, or quizzes. Regardless, social media is where your customers are. It's where you should be too.
Papa John's has taken this route quite effectively on Facebook by adapting its website ordering technology for the social media network. As of this writing, the company has more than 200,000 "fans." Two months ago, prior to launching the Facebook app, it had about 10,000. Its 200,000 fans are a great social marketing foundation. If Papa John's can involve fans in a future Facebook campaign, their involvement will be forwarded on to their friends' newsfeeds.
Last year at SXSW, Mark Zuckerberg said the average number of friends on Facebook is 150. If that figure is anywhere near accurate, that's a newsfeed multiplier that can build significant word of mouth.
Connecting with your audience
Another proven social media tactic is to go directly to a community or group of influentials that includes your target audience. If you have something to say or share, they'll welcome you. And the more value you bring to them, the more they'll give back to you.
Virgin America connected with Boing Boing to launch its service here in the U.S. The company started by asking the Boing Boing editors to name one of its planes. (In true Boing Boing style, they tagged it "Unicorn Chaser.") That started the relationship. From there, Virgin America invited a top Boing Boing writer to join the inaugural flight.
Of course, effective social media marketing often comes back to the need for a quality product, which Virgin America has. And this reflects what Seth Godin has preached for years: Good products create their own positive press. The glowing reviews on Boing Boing were not only well written, they were supported by a convincing overview of the standout features on the plane. Boing Boing has a readership of more than 3 million early adopting consumers. What would it cost to reach them with a TV or print ad? And what ad would ever attain the level of credibility that came from Boing Boing's coverage?
So how should you begin your brand's move into social media? By reaching out to the people who are most interested in your products and services. Discover who your brand advocates are -- or who they could be. Figure out what they like about you and what they're interested in. There's a treasure trove of consumer research in that alone.
From there, expand your activities and begin engaging them in fun and distinct ways that define your brand's personality. You want to evolve with the medium so that several years from now, you don't come off as some uninformed noob.
When it comes to social media, think of your brand as a person. You don't have to be the class clown -- but you at least want to make an impression worth remembering.
Doug Schumacher is president and creative director at Basement Inc.
Right before the end of the year, there was a strong backlash against marketing through social media channels. If you were working anywhere near social media, it was hard to miss: People said it doesn't work. People said it doesn't work as they'd like it to. And people said it may work, but it takes effort (my favorite).
It was probably inevitable. There's never been a more explosive media format than social media. As someone wrote on one of my newsfeeds, "Is there anyone out there who isn't starting a social media company?" At any rate, backlash is practically street cred for the internet set. It's right there in the arc of the internet's growth. Personally, I have no question as to whether social media is a proper marketing channel for a company, and that's because of one simple reason: In the very near future, all media will be social media. Here's why -- and what it means for you.
Social media at point of purchase
Let's pause for a second before heading off into the future. For many brands, you could probably argue that all marketing efforts have already gone social. How?
A high percentage of purchases are already preceded by online research. And where there is online research, there are search results. Those search engine results pages often bring up links to a number of consumer review sites. Now, if you've done any amount of conversation monitoring, you know that reviewers don't exactly pull their punches. Even with shopping sites like Amazon, consumers posting negative reviews are hitting the brand where it hurts most -- at the point of purchase.
So given the above scenarios, even in a "controlled" push-media world, many brands can't even make it through the far end of the buying decision funnel without running head first into a social media situation. Compounding matters, many consumer comments are on social sites like Yelp, where they quickly rise to the top of search rankings.
This point-of-purchase invasion is heading for the physical shopping world as well. Have you tried any of the bar code scanner tools for mobile phones? I haven't found one that works well. Today. But with several of these technologies already in consumers' hands, how long until that's as seamless a part of the buying process as reading an Amazon review before purchasing online? Shoppers will be able to scan an item themselves and get all sorts of product information -- right in the store.
The rise of social viewing
So where's a company to hide from social media? On TV? Whether IPTV or internet TV is the TV model of the future, TV viewing is going to be highly social. I'd say the best glimpse of that future right now is internet TV.
Last November, I watched my high school football team play in the state championship -- on my laptop while waiting for a flight at O'Hare airport. Next to the video stream was a live chat box, open to anyone viewing the game. No sign-up, no identity verification -- just post off the top of your mind (and many did). Welcome to social viewing.
What I found particularly interesting is that during the few lulls in the game (they set the record for most points scored in a state final), the chat conversation topics would drift outside the game video to address the surrounding content on the page -- including the ads. And it certainly wasn't all positive.
Social viewing technology is also currently available in the "Watch & Chat" section of CBS.com, on View2gether.com, and in beta at NBC.com. It's similar to the gaming experience on Xbox Live, except that platform focuses primarily on voice instead of text.
If you project social viewing onto a national broadcast-like environment, you can imagine how vulnerable brands will be to public floggings. Social viewing carries with it all the things you were afraid of on the social networks, now fueled by anonymity combined with the reach of broadcast TV. With search engines aiding and abetting these conversations, even comments on small broadcasts could be discovered and shot into the mainstream conversation rapidly.
Commenting capabilities -- everywhere
In addition to TV, the future of display advertising offers little sign of protection from social media. Have you seen the display ads on Facebook? With commenting capabilities underneath? I recently commented on one, and it went straight into my newsfeed -- broadcast to all my "friends." (Facebook didn't even flag me that this would happen.)
You should expect comments across all online media to be more visible in the future. Disqus is already connecting comments across 45,000 websites, archiving them, making them more searchable, and tying them to database technologies like Plaxo.
Surely someone will invent something to stop all that, right? Here's what that would require: Less data made public for everyone to see. Less inclination among people to expose deeper and deeper levels of their lives in public. And fewer and fewer brands willing to venture into new media.
But since the public onset of the web, trends in this respect have been quite the opposite -- overwhelmingly so. So, in order to avoid that kind of social environment, brands would have to be practically invisible to anyone using online media -- and that's not exactly the objective of marketing departments.
So what's a brand to do?
How to get started
If the thought of participating in social media today seems scary, the thought of not participating in it in five years should really scare you.
Many brands will trip in their adoption path of social media. It just doesn't work the way push media like TV and print do, where you can turn on the fire hose and go from zero to $5 million a month in spend overnight. Doing so would be like the shy, quiet kid in the back of the classroom deciding to become the class clown the next day. It wouldn't be very authentic. And worse, it would be a path right back to the old-school "we're cool because we said so" form of branding. Beyond all that, it can take time to understand your audiences and to figure out what interests them and what they respond to.
This is what I would suggest to any brand that doesn't think it can go social: Start small and work your way up. Don't try to be Burger King in a month. Be yourself in a month. Start laying a foundational presence in the primary social media arenas. Initial moves into social media can be as simple as providing store locations, product information, coupons, or quizzes. Regardless, social media is where your customers are. It's where you should be too.
Papa John's has taken this route quite effectively on Facebook by adapting its website ordering technology for the social media network. As of this writing, the company has more than 200,000 "fans." Two months ago, prior to launching the Facebook app, it had about 10,000. Its 200,000 fans are a great social marketing foundation. If Papa John's can involve fans in a future Facebook campaign, their involvement will be forwarded on to their friends' newsfeeds.
Last year at SXSW, Mark Zuckerberg said the average number of friends on Facebook is 150. If that figure is anywhere near accurate, that's a newsfeed multiplier that can build significant word of mouth.
Connecting with your audience
Another proven social media tactic is to go directly to a community or group of influentials that includes your target audience. If you have something to say or share, they'll welcome you. And the more value you bring to them, the more they'll give back to you.
Virgin America connected with Boing Boing to launch its service here in the U.S. The company started by asking the Boing Boing editors to name one of its planes. (In true Boing Boing style, they tagged it "Unicorn Chaser.") That started the relationship. From there, Virgin America invited a top Boing Boing writer to join the inaugural flight.
Of course, effective social media marketing often comes back to the need for a quality product, which Virgin America has. And this reflects what Seth Godin has preached for years: Good products create their own positive press. The glowing reviews on Boing Boing were not only well written, they were supported by a convincing overview of the standout features on the plane. Boing Boing has a readership of more than 3 million early adopting consumers. What would it cost to reach them with a TV or print ad? And what ad would ever attain the level of credibility that came from Boing Boing's coverage?
So how should you begin your brand's move into social media? By reaching out to the people who are most interested in your products and services. Discover who your brand advocates are -- or who they could be. Figure out what they like about you and what they're interested in. There's a treasure trove of consumer research in that alone.
From there, expand your activities and begin engaging them in fun and distinct ways that define your brand's personality. You want to evolve with the medium so that several years from now, you don't come off as some uninformed noob.
When it comes to social media, think of your brand as a person. You don't have to be the class clown -- but you at least want to make an impression worth remembering.
Doug Schumacher is president and creative director at Basement Inc.
Wednesday, January 21, 2009
Gasta Marketing: Social Media Earns its crust
Marketers are finding new homes for search ads outside the traditional framework of search engines, according to The Wall Street Journal (subscription required). Striking a goal aimed at cutting costs while still boosting clients' online exposure, marketers are turning to social media powerhouses and internet darlings like Google-owned YouTube.
More online searches are done on YouTube than on Yahoo, the No. 2 search engine, the Journal reports. That shift has prompted brands like Pizza Hut, Universal Pictures, and Monster.com to move marketing dollars away from higher-priced search engines to social networking sites and destinations that generate high traffic from mobile phones.
"Search is being redefined in a lot of different ways," Peter Hershberg, managing partner at Reprise Media, told the Journal.
For example, Pizza Hut has been buying mobile search ads to pitch its products and is creating a promotion and building ads through Facebook to drive interest in a new whole-grain pizza being sold by the chain. Universal Pictures is promoting recent film releases on YouTube, and Monster.com is testing a search-ad program for mobile search on the iPhone.
Search has become the largest category for online ad spending in the U.S. over the last decade, but social networking sites are still having a tough time generating large ad revenue because of the content that often finds a home on such sites. Whereas marketers buy ads tied to search terms on sites like Google, ads on Facebook and MySpace are linked to personal information that users share with others online.
More online searches are done on YouTube than on Yahoo, the No. 2 search engine, the Journal reports. That shift has prompted brands like Pizza Hut, Universal Pictures, and Monster.com to move marketing dollars away from higher-priced search engines to social networking sites and destinations that generate high traffic from mobile phones.
"Search is being redefined in a lot of different ways," Peter Hershberg, managing partner at Reprise Media, told the Journal.
For example, Pizza Hut has been buying mobile search ads to pitch its products and is creating a promotion and building ads through Facebook to drive interest in a new whole-grain pizza being sold by the chain. Universal Pictures is promoting recent film releases on YouTube, and Monster.com is testing a search-ad program for mobile search on the iPhone.
Search has become the largest category for online ad spending in the U.S. over the last decade, but social networking sites are still having a tough time generating large ad revenue because of the content that often finds a home on such sites. Whereas marketers buy ads tied to search terms on sites like Google, ads on Facebook and MySpace are linked to personal information that users share with others online.
Tuesday, January 20, 2009
Gasta News: The future of search & Blended Search
The future of search: 5 ways to prepare
By Kevin Ryan
The process of searching and finding on the internet is changing right before our eyes. Billions of pages have been indexed and organized into relevant results to match billions of queries. The first goal of search engines was to gather as many pages as they could into an index. The next goal of each search engine included ranking the queries while delivering results as fast as possible. Searching and finding was meant to be a fast, efficient experience.
The introduction and subsequent proliferation of blended search results have changed the way searchers think while they search. Searchers are now being programmed to spend more time on the search results page. Their search experience is being enriched with more visual candy, and the days of providing a link and exit from the search page as quickly as possible are over.
Marketers have to learn how to function in the new age of search. Every inch of a company's web presence has the potential to be included on the main search results page. Video, images, and local business information (including maps) are now being included on search results pages. Smart marketers who recognize and embrace these changes will move ahead of their competitors and gain more revenue, mindshare, and brand equity.
Are you ready for the new Gasta search?
1. Rethink your thinking
Search engine optimization used to mean garnering hundreds of back links into a website and then hoping that search engines would rank your site favorably. Prior to that, search engines only read text through robotic software applications called crawlers or bots, so optimizing was all about the text.
Search engine result pages predictably included miles and miles of text listings, along with sponsored listings that can be bought in an auction format. Thus, SEO was focused primarily on obtaining better rankings through popularity and clearly labeling your content to make sure listing results were accurate and timely.
Ah, what a grand time it was.
Today's search results are a complex labyrinth consisting of text listings and advertisements for websites, along with video, maps, images, news, and local information. Google's introduction of Universal Search, combined with moves by other major search engines like Yahoo and Microsoft to offer consistently "blended" search results, has changed the way results are offered to the consuming public.
Your thinking had better change with the results.
2. Understand what's in the blend
Your content must now be segmented and thought of as individual assets that can (and should) be optimized independently. In the past, getting someone to your website from a search engine meant healthy, vibrant content. Rarely did we think of ancillary content as a means of appearing in search results.
comScore's qSearch reports more than 30 percent of all search results contained at least one blended result in September 2008. That number has been steadily increasing over time, and I expect blended penetration to continue a steady upward climb over the next year. Also in September 2008, comScore observed that 85 percent of searchers saw some type of blended result.
So, if nearly one-third of results contain some type of blend, what do those blends look like? While your business category results should be scrutinized on their own, qSearch data suggest that video is the most popular segment of all blended results.
Other segments of blended results getting attention include: "news," "images," "shopping," "entertainment," and "travel."
The problem is this: A high-ranking website doesn't necessarily mean high rankings for, or inclusion of, other site assets. It also doesn't mean that your content will be featured in an associated search for your brand, products, or services. Therefore, challenges facing the search engine marketer going forward will include stiffer competition for getting assets included from competitors, amateurs, and related providers.
Understanding where engines place emphasis is mission-critical.
3. Know who's blending what
Google is blending everything from news, images, and shopping to maps, stocks, weather, and travel. Google stands alone in including "books," "blogs," and "groups" information in its blended results.
Microsoft's Live Search is including health information as well, but unlike Google, MSN is taking a pass on "multiple" types of blended results and the likes of "books" and "groups." Yahoo is not including "books," "blogs," "groups," or health information in its blended results.
Every search engine is including local information, news, and video in its blended results. Local business information is also included with maps and weather, so local ads and assets are becoming more important than ever. Are all of your local addresses and telephone numbers correct? Get on it.
Another interesting development is the inclusion of "answers" and "definitions" categories in blended results across the top three search sites. These are most often in response to information gathering, as opposed to immediate commerce-driven searches, but that doesn't mean people aren't searching for technically specific information in searches. Technical information about an electronics item or the national switch to digital television, for example, may be high in the purchase funnel, but that doesn't mean you shouldn't be there.
A searcher looking for information on "sarcoidosis" might be looking for information on diagnosis, but they could also be a potential medical drama audience member. Why shouldn't a 20-second clip from the television series "House" appear in a "sarcoidosis" search result alongside the mountain of pharma ads and "answers?"
A mid-tail search like "foam ear pads" for in-ear headphones might appear benign enough, but what about the commercial impact of images in results? If I am peddling $500 in-ear noise isolating headphones like the Shure SE530, I'd want to make sure my images (as opposed to only amateur images) appear in search results.
Any way you slice the blend, search is getting more personal.
4. Get personal with results
As search results become more personalized and relevant to the unique searcher, competition will increase for paid search market share. Searchers are either unaware or could care less about providing information to search engines about how they search.
My iGoogle page has local information news and fun gadgets. Yahoo and Microsoft also offer customized search solutions driven by the natural human desire to make everything one's own. Google even introduced an experimental project that allows users to rate search listings and suggest alternative sites. Yahoo's Search Monkey is another example of the search personalization phenomenon. Search Monkey is an open platform that Yahoo hopes will make search more useful and visually compelling.
Why would people invest time in helping Google make money? Why aren't people just searching and finding? The basic human need for recognition is a flame that has burned since the dawn of modern man. The internet and personalized search have poured napalm on that flame.
In the early stages of video's inclusion in blended results, one could watch the video on the results page. Watching video in results was quickly eliminated for a variety of reasons, not the least of which was the need for search engines to have searchers click off the page, as opposed to loitering on it.
While many of the projects search engines are engaged in to make search more efficient may be temporary, we will see components of these experiments incorporated on future search pages.
Information gathering is not a new phenomenon for search engines hoping to create a more relevant experience for searchers. The impact this information gathering has on the results page has never been more pronounced.
Personalization and customization will serve to facilitate increased blended search and thus serve to increase competitive activity in paid results. Recreating the search results page as a temporary destination, as opposed to a quick clicking-off point, will work against you if you do not shift your search engine marketing strategy to accommodate the change.
The search model has changed; how shall I begin to change with it?
5. Optimize everything
Now is the time to use every aspect of what you know about your existing and potential audience. You must apply that knowledge to your search strategy. You can't optimize everything out of the chute, so focus on the top-blended search categories initially.
Whether searching for "sushi" or "puppies" to the latest on "Beyonce" and "Britney," along with everything in between, the social components of the web are beginning to appear in search results. If you can't afford to start shooting video with your latest and greatest information, chances are your fans and detractors already have created brand love or hate content. Amping up social media marketing strategies with a search priority should be another driver for embracing the new search.
Video, local, news, and maps are among the highest categories represented in blended results, but niche interests are also represented. Consider the random and obscure search for a "coach gun scabbard." Embedded within the results page for coach gun scabbards was an amateur video reviewing scabbards made for -- you guessed it -- coach guns.
Make sure images, video, and local information are both accurate and included. Tagging video information is very important, but so are popularity rankings, so make sure you are putting your best foot forward.
From top-end search traffic to obscure mid- and long-tail searches, blended search has changed the way we find everything on the web. It is still early enough in the game to achieve some big and quick wins with modern audience optimization tactics -- so what are you waiting for?
Kevin Ryan is CMO of WebVisible Inc.
By Kevin Ryan
The process of searching and finding on the internet is changing right before our eyes. Billions of pages have been indexed and organized into relevant results to match billions of queries. The first goal of search engines was to gather as many pages as they could into an index. The next goal of each search engine included ranking the queries while delivering results as fast as possible. Searching and finding was meant to be a fast, efficient experience.
The introduction and subsequent proliferation of blended search results have changed the way searchers think while they search. Searchers are now being programmed to spend more time on the search results page. Their search experience is being enriched with more visual candy, and the days of providing a link and exit from the search page as quickly as possible are over.
Marketers have to learn how to function in the new age of search. Every inch of a company's web presence has the potential to be included on the main search results page. Video, images, and local business information (including maps) are now being included on search results pages. Smart marketers who recognize and embrace these changes will move ahead of their competitors and gain more revenue, mindshare, and brand equity.
Are you ready for the new Gasta search?
1. Rethink your thinking
Search engine optimization used to mean garnering hundreds of back links into a website and then hoping that search engines would rank your site favorably. Prior to that, search engines only read text through robotic software applications called crawlers or bots, so optimizing was all about the text.
Search engine result pages predictably included miles and miles of text listings, along with sponsored listings that can be bought in an auction format. Thus, SEO was focused primarily on obtaining better rankings through popularity and clearly labeling your content to make sure listing results were accurate and timely.
Ah, what a grand time it was.
Today's search results are a complex labyrinth consisting of text listings and advertisements for websites, along with video, maps, images, news, and local information. Google's introduction of Universal Search, combined with moves by other major search engines like Yahoo and Microsoft to offer consistently "blended" search results, has changed the way results are offered to the consuming public.
Your thinking had better change with the results.
2. Understand what's in the blend
Your content must now be segmented and thought of as individual assets that can (and should) be optimized independently. In the past, getting someone to your website from a search engine meant healthy, vibrant content. Rarely did we think of ancillary content as a means of appearing in search results.
comScore's qSearch reports more than 30 percent of all search results contained at least one blended result in September 2008. That number has been steadily increasing over time, and I expect blended penetration to continue a steady upward climb over the next year. Also in September 2008, comScore observed that 85 percent of searchers saw some type of blended result.
So, if nearly one-third of results contain some type of blend, what do those blends look like? While your business category results should be scrutinized on their own, qSearch data suggest that video is the most popular segment of all blended results.
Other segments of blended results getting attention include: "news," "images," "shopping," "entertainment," and "travel."
The problem is this: A high-ranking website doesn't necessarily mean high rankings for, or inclusion of, other site assets. It also doesn't mean that your content will be featured in an associated search for your brand, products, or services. Therefore, challenges facing the search engine marketer going forward will include stiffer competition for getting assets included from competitors, amateurs, and related providers.
Understanding where engines place emphasis is mission-critical.
3. Know who's blending what
Google is blending everything from news, images, and shopping to maps, stocks, weather, and travel. Google stands alone in including "books," "blogs," and "groups" information in its blended results.
Microsoft's Live Search is including health information as well, but unlike Google, MSN is taking a pass on "multiple" types of blended results and the likes of "books" and "groups." Yahoo is not including "books," "blogs," "groups," or health information in its blended results.
Every search engine is including local information, news, and video in its blended results. Local business information is also included with maps and weather, so local ads and assets are becoming more important than ever. Are all of your local addresses and telephone numbers correct? Get on it.
Another interesting development is the inclusion of "answers" and "definitions" categories in blended results across the top three search sites. These are most often in response to information gathering, as opposed to immediate commerce-driven searches, but that doesn't mean people aren't searching for technically specific information in searches. Technical information about an electronics item or the national switch to digital television, for example, may be high in the purchase funnel, but that doesn't mean you shouldn't be there.
A searcher looking for information on "sarcoidosis" might be looking for information on diagnosis, but they could also be a potential medical drama audience member. Why shouldn't a 20-second clip from the television series "House" appear in a "sarcoidosis" search result alongside the mountain of pharma ads and "answers?"
A mid-tail search like "foam ear pads" for in-ear headphones might appear benign enough, but what about the commercial impact of images in results? If I am peddling $500 in-ear noise isolating headphones like the Shure SE530, I'd want to make sure my images (as opposed to only amateur images) appear in search results.
Any way you slice the blend, search is getting more personal.
4. Get personal with results
As search results become more personalized and relevant to the unique searcher, competition will increase for paid search market share. Searchers are either unaware or could care less about providing information to search engines about how they search.
My iGoogle page has local information news and fun gadgets. Yahoo and Microsoft also offer customized search solutions driven by the natural human desire to make everything one's own. Google even introduced an experimental project that allows users to rate search listings and suggest alternative sites. Yahoo's Search Monkey is another example of the search personalization phenomenon. Search Monkey is an open platform that Yahoo hopes will make search more useful and visually compelling.
Why would people invest time in helping Google make money? Why aren't people just searching and finding? The basic human need for recognition is a flame that has burned since the dawn of modern man. The internet and personalized search have poured napalm on that flame.
In the early stages of video's inclusion in blended results, one could watch the video on the results page. Watching video in results was quickly eliminated for a variety of reasons, not the least of which was the need for search engines to have searchers click off the page, as opposed to loitering on it.
While many of the projects search engines are engaged in to make search more efficient may be temporary, we will see components of these experiments incorporated on future search pages.
Information gathering is not a new phenomenon for search engines hoping to create a more relevant experience for searchers. The impact this information gathering has on the results page has never been more pronounced.
Personalization and customization will serve to facilitate increased blended search and thus serve to increase competitive activity in paid results. Recreating the search results page as a temporary destination, as opposed to a quick clicking-off point, will work against you if you do not shift your search engine marketing strategy to accommodate the change.
The search model has changed; how shall I begin to change with it?
5. Optimize everything
Now is the time to use every aspect of what you know about your existing and potential audience. You must apply that knowledge to your search strategy. You can't optimize everything out of the chute, so focus on the top-blended search categories initially.
Whether searching for "sushi" or "puppies" to the latest on "Beyonce" and "Britney," along with everything in between, the social components of the web are beginning to appear in search results. If you can't afford to start shooting video with your latest and greatest information, chances are your fans and detractors already have created brand love or hate content. Amping up social media marketing strategies with a search priority should be another driver for embracing the new search.
Video, local, news, and maps are among the highest categories represented in blended results, but niche interests are also represented. Consider the random and obscure search for a "coach gun scabbard." Embedded within the results page for coach gun scabbards was an amateur video reviewing scabbards made for -- you guessed it -- coach guns.
Make sure images, video, and local information are both accurate and included. Tagging video information is very important, but so are popularity rankings, so make sure you are putting your best foot forward.
From top-end search traffic to obscure mid- and long-tail searches, blended search has changed the way we find everything on the web. It is still early enough in the game to achieve some big and quick wins with modern audience optimization tactics -- so what are you waiting for?
Kevin Ryan is CMO of WebVisible Inc.
Thursday, January 15, 2009
Gasta Advertising: Latest trend news
Search Advertising Slowed in 2008
Though Internet advertising has been vulnerable to the overall economic decline, search advertising has become more desirable for marketers. Still, U.S. search advertising saw its annual spending increase slow down a bit from its 2007 growth.
During the first half of 2008, $5.06 billion was spent on paid search, according to a report released by Interactive Advertising Bureau/PricewaterhouseCoopers. This reflected a 23.6 percent increase compared to the first half of 2007 when paid search spending was $4.10 billion.
However, search advertising saw its annual spending increase $1.89 billion in 2008, reflecting a slower growth compared to the $2.01 billion in additional year-over-year spending in 2007, according to eMarketer.
Search advertising annual spending increases are expected to remain relatively sluggish until 2012.
Video advertising saw a 245 percent increase in revenues during the first half of 2008, thanks mostly to a low base figure from the first half of 2007.
Sponsorships and classifieds both saw declines during the first half of 2008 compared to the same period in 2007. Classifieds lost 5.2 percent, while sponsorships lost 23.3 percent in revenues, according to the IAB/PwC study.
Search advertising’s share of total online ad spending increase to 45.3 percent in 2008 from 41.5 percent in 2007.
eMarketer attributes this to search advertising’s performance-based approach, which allows marketers to keep this area accountable and controlled during tough economic times.
Source:
http://www.emarketer.com/Article.aspx?id=1006853
Though Internet advertising has been vulnerable to the overall economic decline, search advertising has become more desirable for marketers. Still, U.S. search advertising saw its annual spending increase slow down a bit from its 2007 growth.
During the first half of 2008, $5.06 billion was spent on paid search, according to a report released by Interactive Advertising Bureau/PricewaterhouseCoopers. This reflected a 23.6 percent increase compared to the first half of 2007 when paid search spending was $4.10 billion.
However, search advertising saw its annual spending increase $1.89 billion in 2008, reflecting a slower growth compared to the $2.01 billion in additional year-over-year spending in 2007, according to eMarketer.
Search advertising annual spending increases are expected to remain relatively sluggish until 2012.
Video advertising saw a 245 percent increase in revenues during the first half of 2008, thanks mostly to a low base figure from the first half of 2007.
Sponsorships and classifieds both saw declines during the first half of 2008 compared to the same period in 2007. Classifieds lost 5.2 percent, while sponsorships lost 23.3 percent in revenues, according to the IAB/PwC study.
Search advertising’s share of total online ad spending increase to 45.3 percent in 2008 from 41.5 percent in 2007.
eMarketer attributes this to search advertising’s performance-based approach, which allows marketers to keep this area accountable and controlled during tough economic times.
Source:
http://www.emarketer.com/Article.aspx?id=1006853
Tuesday, January 06, 2009
Gasta Vertical ad network
Can Advertisers use Ad Networks for Brand Advertising?
That depends on the network. Over the past decade we have seen some very creative advertisers do amazing online brand building programs. Yet, most of these clever programs that come to mind were executed on an individual site or portal. Are ad networks only going to attract the direct response campaigns and the low CPMs associated with direct response? The answer is: “No”
The more complete answer is still “that depends” on such things as the quality of the network’s members and the networks ability to execute hi impact ad opportunities. Most ad networks are often associated with remnant advertising on lesser quality sites. This is often why the network does not disclose a complete list of its sites. Call me old fashioned, but if I am responsible for building a brand I want to know where my hard earned ad dollars are being invested, and I probably don’t want my ad impressions only showing up at 2:00 AM (unless of course I am selling sleeping aids).
More and more ad networks are willing to show a complete site list, offering things like geo targeting and even day parting. Yet, that is still not enough to satisfy many brand advertisers who care about things like editorial quality and high impact ad campaigns. That is why vertical ad networks associated with real media companies are becoming more popular.
Media companies like IDG, Forbes, Martha Stewart have been creating some of the highest quality content in their respective verticals and have been executing big online brand campaigns for year. Now these established media companies, and many more like them, are expanding the brand solutions they offer by building online ad networks. This creates a great opportunity for brand advertisers looking to expand their market share.
When you stop and think about it, a media company like IDG already is an ad network with over 450 “owned and operated” technology websites around the world. It makes sense for IDG to expand to include selected independent technology sites. For example, IDG already knows how to recognize, recruit and nurture the best editorial experts in technology media. IDG also has executed countess online branding campaigns across its network of sites. IDG’s TechNetwork is a natural extension. Plus, IDG’s vetting of each partner site insures advertisers will get the quality editorial environment and multiple site execution which are critical to an ad network branding campaign.
The best part for big brand advertisers is when these high impact ad campaigns arrive on these independent sites the impact can be well above average. That is because independent sites often miss out on the online brand campaigns until they partner with an establish media company. Many experts predict that more and more established media companies will be building high quality networks of sites which is good news to brand advertisers looking to find uncluttered ad environments and independent sites looking for access to brand advertisers in their markets.
By Kevin Normandeau on Jul 21, 2008 in The Aggregation of Fragmentation
That depends on the network. Over the past decade we have seen some very creative advertisers do amazing online brand building programs. Yet, most of these clever programs that come to mind were executed on an individual site or portal. Are ad networks only going to attract the direct response campaigns and the low CPMs associated with direct response? The answer is: “No”
The more complete answer is still “that depends” on such things as the quality of the network’s members and the networks ability to execute hi impact ad opportunities. Most ad networks are often associated with remnant advertising on lesser quality sites. This is often why the network does not disclose a complete list of its sites. Call me old fashioned, but if I am responsible for building a brand I want to know where my hard earned ad dollars are being invested, and I probably don’t want my ad impressions only showing up at 2:00 AM (unless of course I am selling sleeping aids).
More and more ad networks are willing to show a complete site list, offering things like geo targeting and even day parting. Yet, that is still not enough to satisfy many brand advertisers who care about things like editorial quality and high impact ad campaigns. That is why vertical ad networks associated with real media companies are becoming more popular.
Media companies like IDG, Forbes, Martha Stewart have been creating some of the highest quality content in their respective verticals and have been executing big online brand campaigns for year. Now these established media companies, and many more like them, are expanding the brand solutions they offer by building online ad networks. This creates a great opportunity for brand advertisers looking to expand their market share.
When you stop and think about it, a media company like IDG already is an ad network with over 450 “owned and operated” technology websites around the world. It makes sense for IDG to expand to include selected independent technology sites. For example, IDG already knows how to recognize, recruit and nurture the best editorial experts in technology media. IDG also has executed countess online branding campaigns across its network of sites. IDG’s TechNetwork is a natural extension. Plus, IDG’s vetting of each partner site insures advertisers will get the quality editorial environment and multiple site execution which are critical to an ad network branding campaign.
The best part for big brand advertisers is when these high impact ad campaigns arrive on these independent sites the impact can be well above average. That is because independent sites often miss out on the online brand campaigns until they partner with an establish media company. Many experts predict that more and more established media companies will be building high quality networks of sites which is good news to brand advertisers looking to find uncluttered ad environments and independent sites looking for access to brand advertisers in their markets.
By Kevin Normandeau on Jul 21, 2008 in The Aggregation of Fragmentation
Tuesday, December 09, 2008
Gasta Marketing: Use localised content to build a global audience
Consumers will seek out brand content, but only if it appeals to them on a local and personal level. That's why your content strategy needs to factor in context as well.
Despite the challenging economic times, organizations everywhere are still taking their business global. While there's no question that going global opens doors for many companies, who ever heard of a global consumer? Today's interactive marketing efforts need to be local, personal and focus on everything from consumption patterns to the weather.
Meaningful starts with "me"
Maybe it's because digital content is delivered to me on devices that I consider to be extremely personal: my iPod, my laptop, my smart phone. Unless I think that a marketer is truly speaking to me, the content they offer will not gain access to my wired world.
Montrealers and Parisians both speak French, n'est-ce pas? But as I have witnessed firsthand, while Quebecers "understand" brand communications aimed at their overseas brethren, they don't necessarily respond to them on an emotional level. In digital media, where the goal is to interact with your audience, a marketer needs to speak like a local.
Digital media is local -- and personal
Local terms and language are also key to a successful search strategy. Think about it: The keywords and expressions people type into search engines reflect the natural language of their region or community, not what a bilingual dictionary (or heaven forbid, Babel Fish) suggests. The takeaway? It's probably not a good idea to tap an American writer to adapt content meant for a U.K. audience.
Consider this example: A tourist board that communicates worldwide wanted to create a Spanish-language emarketing campaign. The writers in Madrid came up with teaser copy in letter-perfect Castilian. But during tests, the target consumers -- Mexicans -- said the words for "nightclubber" and "shopping" didn't correspond to local usage. The vocabulary was adjusted so it would resonate with the target audience.
You may have heard that Italians equate translation with treason in a pithy aphorism ("Traduttore, traditore"). When rolling out online marketing campaigns in multiple markets, global brands need to pay attention to the content adaptation -- or else their audiences won't pay attention at all. It's not just the words that require translation; nuances and "flavor" require adjustment as well.
Paco Rabanne just launched 1Million, a new fragrance for men, with a slick online buzz campaign in three countries: France, the U.K. and Spain. The campaign content included scores of tongue-in-cheek buzzwords and allusions to celebrity lifestyles, which demanded painstaking transposition for each local market. A straight translation simply won't do justice for a word-of-mouth campaign.
Content strategy is context strategy
Brand content that speaks to your target like a local is just the first step toward relevance. Working in markets all over the world, we've learned that an effective digital content strategy is a context strategy that factors in not only language and cultural references, but also bandwidth, technology, media consumption patterns and even climate.
Case in point: Recently, tire manufacturer BFGoodrich sought a way to connect its brand with young-adult Canadian males. How does this segment spend time online? Gaming and socializing. Given the audience and the context, it made sense to create an interactive racing game and place the application on Facebook, where players could invite their friends to compete. To make the game feel even more authentic, it was designed to reflect the harsh winter driving conditions that Canadians know so well. Successful content marketing entails approaching consumers in their contexts with content that both satisfies them and engages them with the brand.
Marketers need to meet the challenge of developing digital content for a broadening range of contexts because connected consumers now expect to interact with brands on demand: "on my terms," "in my timeframe," "on my preferred device." Ever-smarter devices and clever, specialized apps further stimulate those rising expectations.
Technology, tastes and regional behaviors also determine a user's context. If you were to map out a mobile content strategy, for example, you wouldn't take the same approach in Tokyo, where it's not uncommon for people to watch sitcoms on their phones; Paris, where passengers in the Métro can talk on their cell phones; or New York City, where people can do neither, but instead download podcasts to while away their commutes.
Once you have a handle on how, when and where your audience chooses to experience digital media, you can start creating content that your customers desire and is in line with what your brand can credibly provide. (Honestly: Do I need Lexus to teach me how to pack a picnic?)
Why serve ads? Serve content
We know from experience that consumers all over the world will welcome -- and seek out -- brand content that is valuable, targeted and offered at the point of need.
In Beijing during the Summer Olympics, wine and style enthusiasts consulted dining and nightlife recommendations offered by Australian winemaker Jacob's Creek. Celebrity bloggers recruited for the occasion wrote reviews of Jacob's Creek partner restaurants, and users were invited to post comments as well. Thousands of visitors took advantage of this useful, entertaining service provided on both web and mobile platforms.
In France, to coincide with the release of the iPhone late last year, L'Oréal Paris debuted a custom iPhone site that makes the brand's expert beauty content -- from skin analysis to product recommendations, from customer support to how-to videos -- available to consumers at their point of need, whether in the store, in a car or in front of their mirror. This is the way forward for brand communications: providing desirable digital content in a personal context, on demand.
In North America, interactive content can be a key differentiator for ecommerce sites. In a move away from a strictly utilitarian approach, successful online merchants are building relationships with online shoppers before, during and after purchase with user-generated online reviews, interactive buyers' guides, auctions, clubs, video demos and project how-to demos. Initially developed to boost SEO rankings, branded content -- particularly the bloggable, shareable kind -- is proving to be a traffic driver as well.
Get creative with content services
Think about it: Doesn't it make sense for marketers to offer consumers content rather than ads? It's a win-win situation. Consumers benefit -- for free -- from the expertise and brand-relevant services that companies can provide around their products. On their side, brands can free up the advertising dollars devoted to hiring models or filming TV spots and devote those funds instead to creating digital content services that consumers actually want and willingly connect with.
The next time you sit down to brainstorm with your interactive agency, focus on coming up with fresh ideas for content services aligned with your brand. The process is just as "creative" as coming up with a catchy tagline, but the result is far more satisfying to your audience.
Sheila Mooney is director of content development at Nurun.
Despite the challenging economic times, organizations everywhere are still taking their business global. While there's no question that going global opens doors for many companies, who ever heard of a global consumer? Today's interactive marketing efforts need to be local, personal and focus on everything from consumption patterns to the weather.
Meaningful starts with "me"
Maybe it's because digital content is delivered to me on devices that I consider to be extremely personal: my iPod, my laptop, my smart phone. Unless I think that a marketer is truly speaking to me, the content they offer will not gain access to my wired world.
Montrealers and Parisians both speak French, n'est-ce pas? But as I have witnessed firsthand, while Quebecers "understand" brand communications aimed at their overseas brethren, they don't necessarily respond to them on an emotional level. In digital media, where the goal is to interact with your audience, a marketer needs to speak like a local.
Digital media is local -- and personal
Local terms and language are also key to a successful search strategy. Think about it: The keywords and expressions people type into search engines reflect the natural language of their region or community, not what a bilingual dictionary (or heaven forbid, Babel Fish) suggests. The takeaway? It's probably not a good idea to tap an American writer to adapt content meant for a U.K. audience.
Consider this example: A tourist board that communicates worldwide wanted to create a Spanish-language emarketing campaign. The writers in Madrid came up with teaser copy in letter-perfect Castilian. But during tests, the target consumers -- Mexicans -- said the words for "nightclubber" and "shopping" didn't correspond to local usage. The vocabulary was adjusted so it would resonate with the target audience.
You may have heard that Italians equate translation with treason in a pithy aphorism ("Traduttore, traditore"). When rolling out online marketing campaigns in multiple markets, global brands need to pay attention to the content adaptation -- or else their audiences won't pay attention at all. It's not just the words that require translation; nuances and "flavor" require adjustment as well.
Paco Rabanne just launched 1Million, a new fragrance for men, with a slick online buzz campaign in three countries: France, the U.K. and Spain. The campaign content included scores of tongue-in-cheek buzzwords and allusions to celebrity lifestyles, which demanded painstaking transposition for each local market. A straight translation simply won't do justice for a word-of-mouth campaign.
Content strategy is context strategy
Brand content that speaks to your target like a local is just the first step toward relevance. Working in markets all over the world, we've learned that an effective digital content strategy is a context strategy that factors in not only language and cultural references, but also bandwidth, technology, media consumption patterns and even climate.
Case in point: Recently, tire manufacturer BFGoodrich sought a way to connect its brand with young-adult Canadian males. How does this segment spend time online? Gaming and socializing. Given the audience and the context, it made sense to create an interactive racing game and place the application on Facebook, where players could invite their friends to compete. To make the game feel even more authentic, it was designed to reflect the harsh winter driving conditions that Canadians know so well. Successful content marketing entails approaching consumers in their contexts with content that both satisfies them and engages them with the brand.
Marketers need to meet the challenge of developing digital content for a broadening range of contexts because connected consumers now expect to interact with brands on demand: "on my terms," "in my timeframe," "on my preferred device." Ever-smarter devices and clever, specialized apps further stimulate those rising expectations.
Technology, tastes and regional behaviors also determine a user's context. If you were to map out a mobile content strategy, for example, you wouldn't take the same approach in Tokyo, where it's not uncommon for people to watch sitcoms on their phones; Paris, where passengers in the Métro can talk on their cell phones; or New York City, where people can do neither, but instead download podcasts to while away their commutes.
Once you have a handle on how, when and where your audience chooses to experience digital media, you can start creating content that your customers desire and is in line with what your brand can credibly provide. (Honestly: Do I need Lexus to teach me how to pack a picnic?)
Why serve ads? Serve content
We know from experience that consumers all over the world will welcome -- and seek out -- brand content that is valuable, targeted and offered at the point of need.
In Beijing during the Summer Olympics, wine and style enthusiasts consulted dining and nightlife recommendations offered by Australian winemaker Jacob's Creek. Celebrity bloggers recruited for the occasion wrote reviews of Jacob's Creek partner restaurants, and users were invited to post comments as well. Thousands of visitors took advantage of this useful, entertaining service provided on both web and mobile platforms.
In France, to coincide with the release of the iPhone late last year, L'Oréal Paris debuted a custom iPhone site that makes the brand's expert beauty content -- from skin analysis to product recommendations, from customer support to how-to videos -- available to consumers at their point of need, whether in the store, in a car or in front of their mirror. This is the way forward for brand communications: providing desirable digital content in a personal context, on demand.
In North America, interactive content can be a key differentiator for ecommerce sites. In a move away from a strictly utilitarian approach, successful online merchants are building relationships with online shoppers before, during and after purchase with user-generated online reviews, interactive buyers' guides, auctions, clubs, video demos and project how-to demos. Initially developed to boost SEO rankings, branded content -- particularly the bloggable, shareable kind -- is proving to be a traffic driver as well.
Get creative with content services
Think about it: Doesn't it make sense for marketers to offer consumers content rather than ads? It's a win-win situation. Consumers benefit -- for free -- from the expertise and brand-relevant services that companies can provide around their products. On their side, brands can free up the advertising dollars devoted to hiring models or filming TV spots and devote those funds instead to creating digital content services that consumers actually want and willingly connect with.
The next time you sit down to brainstorm with your interactive agency, focus on coming up with fresh ideas for content services aligned with your brand. The process is just as "creative" as coming up with a catchy tagline, but the result is far more satisfying to your audience.
Sheila Mooney is director of content development at Nurun.
Tuesday, December 02, 2008
Gasta News: Report from NMA Editor Justin Pearse
The Phorm saga rolled on this week, with the announcement of the departure of four members of the behavioural targeting company's board. It could be argued that the appointment of ex-Ofcom executive board member Kip Meek as one of the replacements was more significant than the departures for a company fighting regulatory and PR battles on all fronts, Meek's experience in the regulatory arena at Ofcom, on a European as much as domestic level, will be invaluable. Behavioural targeting itself got a welcome boost in support with BBC Worldwide's plan to launch it across its international website BBC.com. As large publishers board the behavioural targeting bandwagon, it should help to build a level of confidence to help address the reactionary hysteria it so often generates.
Targeted advertising has always been one of the promises of mobile, of course, although the operators' reluctance to release deep customer data has stymied this somewhat. Content providers, although happy with the traffic operator portals generate, are desperate for more control. So it was a heartening sign to see Sky start selling advertising around its content on the T-Mobile and Vodafone portals
Bauer is the only other content owner to do this. The resulting control should help encourage publishers to commit further to mobile advertising but few will have the market muscle to force such deals through to operators. Especially as mobile advertising is failing to meet the lofty heights its hype promised. One of the reasons behind O2 launching global media sales division O2 Media Group. The move is designed to let O2 sell integrated ad opportunities across its entire real estate, from mobile and online to in-store and DM. Rival Vodafone is also planning a similar offering. As all operators look to bolster their online operations, such holistic views of themselves could be powerful in convincing media agencies and advertisers to view them as media companies rather than telecoms suppliers.
Towards the end of the month came news of the government's tacit admission of its lack of understand of the new media industry. The IAB began a programme to educate civil servants in government departments from the DCMS to Berr. The move generated mixed emotions. On the one hand, anything to increase government understanding of the fast moving digital industry is to be applauded. On the other, it could be seen as worrying this education was needed following a year of increased regulatory attention to the internet by government, from Andy Burnham’s speech on the readiness of the internet for governance, to the Byron Report and the Council for Child Safety.
The evolution of online video and internet TV is clearly one area where regulatory confusion will see increasing government attention over the coming year. The sector is moving so fast that multi-platform commissions are becoming commonplace. However, the complexity of getting such projects to market was highlighted this month with Virgin Media's delay of launching Prom Queen due to the lack of a sponsor. Sony Pictures Television is the latest to be searching for distribution partners for its multi-platform series Gemini. The three minutes series was broadcast in the US by Amazon Unbox, NBC Online, NBC Mobile, Xbox Live and Zune. Just the type of fascinating broadcast model we'll be seeing more of in the UK in the coming year.
Targeted advertising has always been one of the promises of mobile, of course, although the operators' reluctance to release deep customer data has stymied this somewhat. Content providers, although happy with the traffic operator portals generate, are desperate for more control. So it was a heartening sign to see Sky start selling advertising around its content on the T-Mobile and Vodafone portals
Bauer is the only other content owner to do this. The resulting control should help encourage publishers to commit further to mobile advertising but few will have the market muscle to force such deals through to operators. Especially as mobile advertising is failing to meet the lofty heights its hype promised. One of the reasons behind O2 launching global media sales division O2 Media Group. The move is designed to let O2 sell integrated ad opportunities across its entire real estate, from mobile and online to in-store and DM. Rival Vodafone is also planning a similar offering. As all operators look to bolster their online operations, such holistic views of themselves could be powerful in convincing media agencies and advertisers to view them as media companies rather than telecoms suppliers.
Towards the end of the month came news of the government's tacit admission of its lack of understand of the new media industry. The IAB began a programme to educate civil servants in government departments from the DCMS to Berr. The move generated mixed emotions. On the one hand, anything to increase government understanding of the fast moving digital industry is to be applauded. On the other, it could be seen as worrying this education was needed following a year of increased regulatory attention to the internet by government, from Andy Burnham’s speech on the readiness of the internet for governance, to the Byron Report and the Council for Child Safety.
The evolution of online video and internet TV is clearly one area where regulatory confusion will see increasing government attention over the coming year. The sector is moving so fast that multi-platform commissions are becoming commonplace. However, the complexity of getting such projects to market was highlighted this month with Virgin Media's delay of launching Prom Queen due to the lack of a sponsor. Sony Pictures Television is the latest to be searching for distribution partners for its multi-platform series Gemini. The three minutes series was broadcast in the US by Amazon Unbox, NBC Online, NBC Mobile, Xbox Live and Zune. Just the type of fascinating broadcast model we'll be seeing more of in the UK in the coming year.
Friday, November 28, 2008
Content Sites Win With Gasta.com
Gasta.com search network of over 250+ search engines and the content relevancy tools InstantAds and SearchMatch our winners on the content site platform.
Gasta.com offers Increased site engagement:
Gasta Search is the primary mode of navigation on the web, and a better search experience will keep users on your site longer.
Gasta.com Increased content consumption:
Industry research projects that within three years nearly 87 percent of all internet users in the U.S. will be regularly viewing online video – an audience of well over 150 million people. Surfacing your audio and video content as part of a user’s overall search experience is the key to driving increased multimedia consumption and the associated advertising opportunities.
Increased advertising opportunities:
Exposing a previously buried treasure trove of multimedia content opens a new stream of advertising revenue. In addition, Gasta SearchMatch provides enhanced targeting opportunities from the rich metadata that wraps your audio and video content. With video advertising commanding premium pricing, enhancing multimedia consumption and targeting is the key to unlocking this $4 billion advertising opportunity.
Gasta.com offers Increased site engagement:
Gasta Search is the primary mode of navigation on the web, and a better search experience will keep users on your site longer.
Gasta.com Increased content consumption:
Industry research projects that within three years nearly 87 percent of all internet users in the U.S. will be regularly viewing online video – an audience of well over 150 million people. Surfacing your audio and video content as part of a user’s overall search experience is the key to driving increased multimedia consumption and the associated advertising opportunities.
Increased advertising opportunities:
Exposing a previously buried treasure trove of multimedia content opens a new stream of advertising revenue. In addition, Gasta SearchMatch provides enhanced targeting opportunities from the rich metadata that wraps your audio and video content. With video advertising commanding premium pricing, enhancing multimedia consumption and targeting is the key to unlocking this $4 billion advertising opportunity.
Thursday, November 13, 2008
Gasta Search Network:New Report Documents Insanely Long Tail Of Search
New Report Documents Insanely Long Tail Of Search
When something seemingly insignificant is able to control a more powerful entity, talk of the tail wagging the dog occasionally comes into play. But according to a new report from Hitwise, the long tail of search is capable of something more akin to launching the dog into orbit.
Dustin Woodward, a Seattle-based SEO and Web analytics expert, tried to look at the top 10000 search terms recorded by Hitwise during a three-month period. What he got was a very strange-looking graph, with data displayed in almost invisible amounts along great stretches of both axes.
"Top 10,000 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
So Woodard then examined just the top 100 terms, and this sample generated a graph more normal in appearance. He writes, "However, this is just 100 search terms out of the more than 14 million."
It turns out that, at least in this particular three-month data set, the top 100 terms accounted for just 5.7 percent of all search traffic. Expand to the top 500, 1000, and 10000 terms, and just 8.9 percent, 10.6 percent, and 18.5 percent of all search traffic is involved, respectively.
"Top 100 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
Woodard concludes, "This means if you had a monopoly over the top 1,000 search terms across all search engines (which is impossible), you'd still be missing out on 89.4% of all search traffic. There's so much traffic in the tail it is hard to even comprehend. To illustrate, if search were represented by a tiny lizard with a one-inch head, the tail of that lizard would stretch for 221 miles."
Lone bloggers, SEO professionals, and small businesses (among all other sorts of things) should be able to take comfort in this discovery. Woodard's analysis makes it look like there's plenty of traffic for everyone, without a need for cutthroat behavior and the spending of huge sums of money over the top few search terms.
A better approach might be to optimize for a lot of truly niche terms and see what happens. Be careful not to confuse increased holiday traffic for success - and also not to put your holiday income at risk in the event of failure - but some small-scale testing seems appropriate, at least.
Anyone wanting even more reasons to experiment should know that the Hitwise sample only included 10 million U.S. Internet users, adult search terms were removed by filters, and the three spotlighted months were relatively slow ones.
By Doug Caverly
When something seemingly insignificant is able to control a more powerful entity, talk of the tail wagging the dog occasionally comes into play. But according to a new report from Hitwise, the long tail of search is capable of something more akin to launching the dog into orbit.
Dustin Woodward, a Seattle-based SEO and Web analytics expert, tried to look at the top 10000 search terms recorded by Hitwise during a three-month period. What he got was a very strange-looking graph, with data displayed in almost invisible amounts along great stretches of both axes.
"Top 10,000 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
So Woodard then examined just the top 100 terms, and this sample generated a graph more normal in appearance. He writes, "However, this is just 100 search terms out of the more than 14 million."
It turns out that, at least in this particular three-month data set, the top 100 terms accounted for just 5.7 percent of all search traffic. Expand to the top 500, 1000, and 10000 terms, and just 8.9 percent, 10.6 percent, and 18.5 percent of all search traffic is involved, respectively.
"Top 100 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
Woodard concludes, "This means if you had a monopoly over the top 1,000 search terms across all search engines (which is impossible), you'd still be missing out on 89.4% of all search traffic. There's so much traffic in the tail it is hard to even comprehend. To illustrate, if search were represented by a tiny lizard with a one-inch head, the tail of that lizard would stretch for 221 miles."
Lone bloggers, SEO professionals, and small businesses (among all other sorts of things) should be able to take comfort in this discovery. Woodard's analysis makes it look like there's plenty of traffic for everyone, without a need for cutthroat behavior and the spending of huge sums of money over the top few search terms.
A better approach might be to optimize for a lot of truly niche terms and see what happens. Be careful not to confuse increased holiday traffic for success - and also not to put your holiday income at risk in the event of failure - but some small-scale testing seems appropriate, at least.
Anyone wanting even more reasons to experiment should know that the Hitwise sample only included 10 million U.S. Internet users, adult search terms were removed by filters, and the three spotlighted months were relatively slow ones.
By Doug Caverly
Thursday, September 25, 2008
Gasta Video: Noah Elkin from Steak Digital
Optimizing video and images for search is no longer optional. It's a must-have for brands that want to continue connecting with their customers.
Historically, successful advertisements have depended on two main ingredients: compelling words and captivating imagery. The ascendancy of search engine marketing has put a new premium on the value of words, for if search tells us anything, it's that marketers should take their cues from the terms people plug into search engines.
In effect, marketers who want to capture their customers' attention need to "listen" to the different ways they are expressing their wants and desires through search. Consequently, advertising success today depends on a slightly different set of criteria. Marketers must harness insights into customers' thought processes and the vernacular they use to seek out brands and products. You must synchronize that language across a campaign to ensure that customers not only look for your brand but also find it once they've gone to the web.
In-house and agency search practitioners, as well as experts around the industry, have been sounding this drumbeat for a long time now, but search still faces an uphill battle in relation to sexier on- and offline media. What it really boils down to is an image problem.
The fact that a highly -- if not the most -- effective advertising medium (by some measures, anyway) continues to have an image problem speaks volumes about the culture of advertising. We live in an age when John Wanamaker's old adage -- "Half the money I spend on advertising is wasted; the trouble is I don't know which half" -- rings truer than ever for brand managers caught in the transition from offline to online media.
It's not that brand advertisers aren't interested in results and ROI, as tempting as that might be to conclude at times for some search practitioners. Rather, it's that TV and even print are far more emotive than the comparatively austere text ad. TV and print also have the luxury of employing visuals, which provide richer options for conveying a brand's tone, image and message, as well as ultimately creating the kinds of brand associations that lead to loyalty and advocacy. In an industry that evolved on the back of images -- still, moving or otherwise -- there is some truth in the notion that search is as unsexy a medium as you can find. That is, unless your idea of "sexy" is the cold hard dollars that come from conversions -- not that there's anything wrong with that.
How do we go about making search sexier without compromising its effectiveness? Ironically, it may come down to using words to deliver the power of images. Provocative findings from comScore have been making the rounds of all the major conferences this year, and they point strongly in this direction. On the one hand, comScore has shown that interest in multimedia content among searchers is both widespread and not yet matched by placements in blended search results (as first revealed at the Orion panel at SES NY), particularly where video is concerned. On the other, recent studies have demonstrated that over-emphasis on last-click conversions and under-emphasis on latent on- and offline effects result in the loss of a shockingly high percentage of search's overall value.
Combined, the following three trends shed light on the relationship of keywords to images:
- The call to better monetize the 95 percent of paid search ads that do not lead to a click
- The implication that search can and should function as more of a branding vehicle
- Increased searcher interest in video, news and images
As blended search results become the norm across the industry, optimizing video and images is no longer a nice-to-have -- it's a must-have for brands that want to continue connecting with their customers.
I've always said that search will give TV new relevancy to the extent that commercials drive viewers to search engines to find more information about a product they've seen advertised. Now it's becoming increasingly evident that TV -- and news clips and movies and music videos and images -- will do their part to provide new relevancy to search as well.
Noah Elkin is vice president of corporate strategy for international search-inspired digital agency Steak.Wednesday, August 13, 2008
Gasta Advetising set to grow
Find the online opportunities in your own backyard: Gasta.com
These days, the advertising community is focusing its attention on how to create ads for online media -- including video, rich media, Flash, etc. -- and the revenue potential associated with these channels. However, a less-often-asked but vitally important question in terms of industry shift, as well as dollars and cents, is this: Where will these ads be placed?
Industry estimates suggest that mobile advertising will reach nearly $10 billion in the next few years, with online video reaching nearly $3 billion. However, advertising at the local market level -- although not as frequently discussed -- has the potential for even bigger numbers and greater growth. What's more, local advertising isn't at odds with mobile and online video, as many assume. Rather, rich media and geotargeted place-based mobile advertising are likely to be big components of that local online ad spend. Within the context of the changing media landscape, local online advertising represents a massive opportunity that is coming into its own -- and bears more attention from the advertising community.
Tip O'Neill once said, "All politics is local." And while that's not quite true of advertising, it does resonate when assessing this new shift into hyper-local marketing and advertising. According to eMarketer, $97 billion of the $157 billion -- more than 60 percent -- of the advertising market in the U.S. is focused on local. The online portion of that has thus far lagged behind the other advertising channels, with only about $2.1 billion -- 2 percent -- of local advertising being online at the end of 2007. However, that number is expected to more than triple over the next four years to more than $7.8 billion. That's a huge movement of dollars shifting toward reaching local audiences online.
But where are these dollars going to end up?
Although traditional local media -- Yellow Pages, newspapers, radio and broadcast television -- all have an online presence, none of them enjoys the dominance on the web that they do in their "home markets." Yet their audiences are moving online at faster and faster rates, resulting in major drop-offs in print subscriptions to newspapers, broadcast TV audiences, terrestrial radio listenership and Yellow Pages customers.
For example, the Kelsey Group recently found the erosion of print Yellow Pages is going to increase from 2-3 percent to more than 10 percent this year. That's a pretty massive decrease year over year. And even the Yellow Pages Marketing Association concedes that although online usage of Yellow Pages is growing, a 10 percent drop in print usage dwarfs the increase in online searches. Newspapers are in a similar boat with their advertising; online ad sales are climbing, but offline usage declines are taking a larger chunk of ad sales away from the industry as a whole.
And yet, projections show online ad sales more than tripling -- and there has to be a place for all that advertising to land, outside of the traditional media's online presences mentioned above.
With Google, Yahoo and online Yellow Pages growing their audiences, there is certainly going to be growth in local business searches. But what about brand advertising and trying to reach people who are migrating away from traditional television, radio and newspaper outlets for their news?
The numbers are a little grim. There are about 1,400 daily newspapers and 7,000 television and radio stations in the U.S., and back-of-the-envelope math shows that they each produce about three to six stories per day, or about 22,000 local stories for the entire U.S. This for an audience of roughly 20,000 individual cities and towns. All these players used to be able to back up their locally produced content with national stories, thereby providing a full news experience for their viewers or readers. But, the internet has changed all that; people get their national news from national sources. Instead of competing with other local newspapers, papers are competing with every news site that has a web page. Given this fragmentation, local news sites are not maintaining their market share.
So what's going to take up the slack?
Well, nature abhors a vacuum. Thus, amateur, user-generated content and commentaries are taking off in local markets. The internet's solution to the dearth of local news coverage is the same as it has been with other problems of scale: let the people build it themselves. Similar to Wikipedia, the Open Directory and Usenet, truly local content is going to be provided by the people who live there.
In looking at sites like MetroBlogs, Gothamist publications, Outside.in, NowPublic, Baristanet and Topix (the site that I run), it becomes apparent that a massive amount of attention and investment has been paid to giving people a platform for engagement with the places they live. And while social networks (based on who you know) like Facebook, LinkedIn and MySpace have generated a lot of usage, and even more buzz, none of them has really provided a locally contextual venue. You are unlikely to meet the neighbors who live two blocks away via Facebook or LinkedIn. However, when that same family starts blogging about your neighborhood or commenting on something another neighbor wrote, it's a compelling discussion -- one that you're likely to read and possibly even join.
Given the aforementioned advertising growth and the decline of the traditional places for it to go, user-generated content is where the action is going to be. The local online outlets that make the most sense for a given campaign will vary greatly depending on where you live and who you're trying to reach with your advertising. But the potential audience size available through these channels is impressive. Speaking for Topix, we've seen comment rates go from around 30,000 comments a day in the middle of 2007 to more than 140,000 comments a day -- or more than 3.5 million comments a month -- across more than 20,000 cities and towns within the U.S.
Media consumption and local audiences' preferences are shifting. Advertising is going to shift as well. So along with that cool viral video and mobile campaign, consider how you can make the most of region-specific opportunities as the $97 billion gorilla of locally targeted ad dollars spent in the U.S. starts to move online.
Chris Tolles is CEO of Topix
Thursday, July 03, 2008
Gasta News: Brand Piggybacking
It's time to stop complaining about people piggy-backing on your search terms. Use it as an opportunity to hit back, be smarter, more nimble and win, just like Gasta.
Why the hell is someone able to advertise on Google using my brand name? Don't I own my brand name, and my product names? The simple answer is no, you don't, especially when it comes to using them in search. For the delusional lawyers that think they do, can I please laugh at you? It's gone. Shattered. You can have your brand terms copyrighted, trademarked and employ a whole team of leaders for their defense, but owning? That control state exists only in lawyers' minds. Yes, you may OWN them, but the reality is you just can't sue everybody, not anymore. Like copyrighted material that makes it onto video sites, it's a losing battle.
So, what you really need to do is look at this as an opportunity, not an obstacle.
The way that Google works, and I'm sure as hell going to get flack if I get this wrong, is that if the name is in the competitive set and it is relevant to the purchase, category, product or topic, you can buy it.
Now, what you cannot do, or are not supposed to do as a competitor to the brand, is use that brand name in the copy of that ad. You can use it in the title due to dynamic replacement, but you are not supposed to -- or it is greatly frowned upon if you do -- use it in the copy of the ad. But the reality? Eh, a lot more murky. There are just way too many advertisers buying terms, and it's that democratization that is fueling a lot of the growth.
Look, if a company is buying your product name, or your brand name, then you are doing something right. Are they riding the coattails of your brand equity? You bet your lazy corporate lemming butt they are. And they will ride it and ride it until you wise-up on how to defend it.
There are a number of companies that insist on not buying their brand names with the belief that "I am already ranked at the top of the organic results, so I don't need to." And that is true for many clients. But not buying your brand name in addition is ludicrous.
Here are three main reasons why you want to do this:
1. Combination punching
Enough research out there has shown us that the combination of having an organic link and a paid listing increases response by somewhere around 25 percent. Now, you could argue that the organic link is free and that paying for an additional 25 percent is not worth it. Wrong! Your competitors are unlikely to be over in the section of organic listings. They are hitting you in the ad space. Occupy that space so they don't own you. 2. The message
It's the one real way that you can exert control -- your message. The copy that is picked up thorough organic listings is much less easily controlled. It is the crawlers that determine it, and your homepage has to be specifically designed for that purpose to make it better. It is also relatively static and does not change over time. That would require new copy on the homepage, new tweaking and a whole new crawl by Google. When will that happen? Who knows. But you can control exactly what copy appears in a paid listing and about your brand. Adapt that copy to what is going on in your company right now. What is relevant today? Do you want everyone to end up on the one page that gets the highest organic listings? Are you sure? Have you just been hit with some bad PR? Thwart it right there and then lead the user directly to your response. Have: "Rumors untrue, company not being acquired" in the search copy.
There are a hell of a lot more people who search on terms than click on ads. Just because they didn't click doesn't mean you can't seed that meme. Press releases are a thing of the past -- a top-down linear cascade that no longer has relevance to today's consumer. Your brand names are your first line of defense in the PR war, so use them wisely.
3. Navigation
Search is not as much about searching and finding anymore as it is about navigation. People use search engines as "navigation engines" to get to where they are going. You look at the most popular queries in search engines -- the real top searches, not the ones that are edited. They are littered with URLs and brand names. It has just become easier to use search engines to type in URLs and company names than worry you'll end up at some domain park by typing one wrong letter. Spellcheck means you'll almost always get to where you want in the next click.
One of my most amusing ad buys at Ask.com was buying the word Yahoo for purchase on Google that led to Ask.com -- a wonderful triad. When running marketing at Ask, we had some significant challenges. It was never about beating Google. We were Google's largest distributor of ad listings in the world. It was a very symbiotic relationship. Frienemies, if you will. It was about getting people to think of us when they think of "search." Just by being there, we spur top-of-mind awareness for our brand. We were just not in people's consideration set. Look, the reason why Google seems lax is because competition in our business moves our whole industry forward, not just those companies that have been sitting on their brand equity like luddites. It was easy in offline -- just throw a bunch of lawyers at them. But online doesn't just mean those companies in your immediate competitive set, it means thousands of smaller shops that can now afford to advertise.
It's time you stopped complaining about people piggy-backing on your terms and started to look at it as an opportunity to hit back. "But they're driving up my costs for those words, and it's unfair!" Since when is life or business fair? Like sucker fish on sharks, start to look at that relationship as symbiotic. Use them and what they say to your advantage. Stop sticking your heads in the sand, get out there, think of how you can leverage and thwart those efforts -- and attack. Be smarter, more nimble.... and win. Or you can just throw lawyers at the problem, stick your head in the sand and watch them rip business away from you.
By Sean Cummings (nod to Imedia)Friday, April 25, 2008
Secure your brand Keyword on Gasta search networks
Gasta will this month launch its white label search solution on up to 150 new search domains on a UK/Ireland concentration looking to companies like The Search Works, Latitude and Bigmouthmedia. All companie on the fast development track. As gasta.com rolls out its white label solution across more and more platforms, making the networks stronger and more robust, we can see the shift as advertisers move to more niche geo targeted search networks.
Google's decision to allow brand name bidding from 5 May 2008 has seen a huge increase in inquiries by companies wishing to secure their brand names on the Gasta search network.Companies like Gucci, Adidas, Nike, etc.. look for the niche specialists search marketing companies like Gasta , this once again shows not just the number of agencies out there that provide search offerings but the indelible need to secure your brand online, and gasta is relentless at doing this on a global platform, and at a cost that companies can afford.
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