How many people visit our Web site every day? What are visitors doing when they get there? Which features are most popular? Was that big redesign worth the money?
If these types of questions keep you awake at night, you may need a good Web analytics tool (and possibly a better mattress).
Web analytics tools help you track your site's statistics, allowing you to see how many people are looking at which page, what sites your visitors are coming from, who your users are, and more. This information can in turn help you measure traffic, understand your visitors' needs and behavior, and gauge click-through rates to new content or features.
Whether you're a nonprofit or a for-profit, your data-tracking needs are virtually the same. Yet given the vast array of Web analytics tools out there, selecting the right package can be overwhelming. To help you understand your options, SPIWEB talked to six nonprofit experts about the Web analytics tools that they've seen work well, consulted postings on a number of nonprofit list serves, and scoured reports on the topic. Below, we'll show you what to consider when choosing an analytics package, and identify free tools and robust applications that can help you better understand your site's visitors.
Which Data Should You Analyze?
There's no point in looking for a tool without a sense of what you want to track. Needs can vary from simple traffic monitoring to complex analyses on the behavior of specific user groups, support for multivariate testing, and more.
What important metrics and figures should you keep in mind when selecting a Web analytics package?
* Hits. This is a metric that likely doesn't make sense for you to track, but you'll hear a lot about it regardless. A hit measures the number of requests for text, images, and files that your Web server receives for a given page. Despite what software packages may lead you to believe, hits are virtually meaningless when it comes to actually understanding what users are doing on your site. Because the number of hits a site receives depends on how it's organized, not how visitors interact with it, this metric is useful only in evaluating information such your server load.
* Visits. The most useful unit of measurement in site analytics is the number of visitors to a particular site or page. The trend in the overall number of visits to your site over time can give you insight into your site's popularity. Comparing the number of visits to each page is also a good way to identify which parts of your site are most useful to your visitors.
* Unique Visitors. This is the number of site visits by different users. If two people visit the site three times each, you'd have six visits by two unique visitors.
* Page Views. The number of times any page was viewed by any visitor. This is often divided by visits to give a page-views-per-visit figure that represents the average number of pages each visitor viewed on a single trip to your site. Increased page views can indicate a more interesting site, or simply one that requires people to jump through hoops to find what they need.
* Top Entry and Exit Pages. Just as they sound, these are the pages where most people enter your site (and don't assume it's the home page) and where most people leave it.
* Referrers. These are the external links that people follow to get to your site. For instance, if WebAnalyticsAssociation links to SPIWEB's site, WebAnalyticsAssociation would show up as a referrer in SPIWEB's Web stats. This metric can be very useful in tracking a big influx to your site or just in staying on top of who's talking about you.
* Search Keywords. Many stats packages can show the words or phrases people typed into search engines like Google or Yahoo in order to get to your site.
* Visitor Information. You can discover a lot about your visitors through analytics tools, including how many are new to the site, the country or region where they're located, the Web browser they're using, and much more.
* Click Paths. Also called click tracks, or click trees, these are graphical representations of typical journeys through your site. For instance, a click-path chart might show you that 20 percent of your home page visitors go on to click the Resources link, while 15 percent visit the About Us page, whereby 60 percent then leave the site and 10 percent go to the Board page ? and so on.
* Conversion. This is a complex statistic that typically needs to be customized in a tool or calculated by hand. Conversion tracks the number of people who did what you wanted them to do from a given starting point ? for instance, the number of users that went from a Donate link on your home page all the way through the donation process, or the percentage of people who viewed your home page and then signed up for your newsletter.
* Tracking Registered Users. If parts of your site require users to log in, a Web analytics tool can track exactly what those users did during each visit to the site. (Without a login, it’s not practical to link up data for a particular person from one visit to another.) This can allow for more detailed analyses and understanding of what different types of visitors are doing on your site.
* More Advanced Statistics. While the features listed above should be enough to get you going, powerful Web analytics tools support even more sophisticated analysis. There are professionals who make a living analyzing Web statistics; if you have a large site and the desire to do deep usage analysis, you may wish to consult with one of them.
The world of Web analytics is complicated by the fact that not every software package handles metrics in the same way. Determining what sequence of Web actions should be interpreted as a "visit" or a "unique visitor" is actually very complicated, and different tools calculate this differently. Don't be surprised if your metrics vary somewhat as you look at various tools.
Software Offered by Your Web Host
So now that you know what metrics and features you're looking for, what Web analytics software should you use? It turns out, you may already have some of the tools you need. If your Web site is hosted by a shared hosting company (such as DreamHost or LunarPages), you can likely access some Web statistics through the same control panel you use to administer email addresses, check available file space, and so on.
AWStats and Webalizer are the two most common statistics packages available through shared hosting services. Both are fairly basic, offering information about visits over time, most-visited pages, referrers, search strings, and some data about your visitor's browsers and locations. Though Webalizer is a bit more popular, AWStats's reports are generally considered somewhat easier to understand.
Because these built-in tools are purchased and maintained by your Web host, no fees or installation are required. While basic, they are perfectly adequate options for those who simply want to keep an eye on their site.
Site Counters
You may have seen site counters on the bottom of Web pages. You can typically find these tools in the form of a number graphic at the bottom of a site's home page, indicating the number of people that have viewed the site.
A quick word about site counters: Don't use them. Nothing says, "My site was designed by an amateur" more than a site counter. There's no point in using one, as the free tools listed here will give you the same information without interfering with the look of your site.
Google Analytics
Google Analytics (www.google.com/analytics/) is in a class by itself. It offers substantially more functionality than the basic tools above, but is free (as opposed to the more advanced tools listed below).
Unlike tools such as Webalyzer or AWStats, you need to install Google Analytics on your site, which involves pasting a chuck of HTML (provided by Google) into every page. This obviously requires a bit of HTML know-how, but if you know what you're doing, shouldn't require too much effort. Depending on the size of your site and how it's set up, installing the Google Analytics code might take anywhere from a couple of minutes to a few hours. Once the code is added, Google displays your statistics in a custom reporting interface that you can view online.
In addition to the reports offered by tools like Webalizer or AWStats, Google allows you to find out how often visitors come to your site, tracks visitor conversion across a series of pages, compares the behavior of different types of visitors (such as new versus returning, or those from different referring sites), and much more. A selectable date range allows you to analyze any given time period, instead of being limited to a monthly view (as you are with AWStats and Webalizer). Google has a nifty feature that allows you to look at a rendered version of the site and see the percentage of people that clicked each link on a given page. It also offers robust integration to track the performance of any Google AdWords you have purchased.
Because the Google Analytics package is in an indefinite beta stage, some of the experts we consulted with cited occasional problems. Several reported difficulty in getting Google to show up-to-date stats, while others noted a very occasional loss in historic stats for an entire site. Google's customer service supports this product primarily through automated emails, so you may have little recourse if you encounter problems. The method by which this tool monitors traffic results in lower numbers (such as fewer visitors, and fewer page views) than some other methods. Also, keep in mind that Google offers its product for free because it makes money by watching you; by using Analytics, you're agreeing to let Google store your information and use it for aggregate reports.
Nevertheless, Google Analytics is widely used and widely liked. If you're building a new Web site, or have a bit of HTML knowledge, Google is a great free option for surprisingly robust analytics.
More Powerful Analytics Packages
If you find you're running into substantial limitations with Google Analytics, and you're ready to invest in a more predicable and powerful package, there are plenty of available options. The following tools give you substantially more control than any of the above packages; more powerful metrics; much more freedom to perform detailed user segmentation; the ability track detailed patterns; and, oftentimes, sophisticated data charts (such as trees or interactive layouts) that make it easier to track complex sites.
* ClickTracks (www.clicktracks.com). ClickTracks offers solid mid-priced to top-end analytics packages targeted toward non-technical marketing folks. Both an online version (similar to Google Analytics; you add a piece of code to your site and view the reports online) or an installed version (on your Web server) are available. ClickTracks is easy to use and offers many options for on-the-fly analysis of what different types of visitors are viewing on your site. Hosted packages are available at £12.50 a month, £50 a month, and £120 a month, and installed software ranges from £150 to £5,000 and up. Free trial versions of the hosted options are available on ClickTrack's Web site.
* WebTrends (www.webtrends.com). The well-known WebTrends has a broad user base and offers a variety of hosted and installed packages ranging in price from about £12.50 to £500 a month or more. While it's unclear if the less inexpensive packages offer much more than Google Analytics, their top-level products certainly do, with detailed data-mining features, including segmentation, click paths, conversion reporting, and a number of predictions and alert functionalities (for instance, you can be notified if your site reaches a certain level of traffic). Several of the experts we consulted with report that WebTrends is harder to use than others in this category, especially for non-technical staff. Their customer service, however, is easy to reach and helpful.
* WebSideStory HBX Analytics (www.websidestory.com). WebsideStory's HBX Analytics (formally HitBox) is widely regarded as one of the most powerful and usable hosted analytics solutions, appropriate for complex and highly trafficed Web sites. Like WebTrends, WebSideStory offers a wide range of price points, but is best known for its high-end products.
* Omniture's SiteCatalyst (www.omniture.com). Like HBX Analytics, SiteCatalyst is a powerful hosted analytics package directed at complex and high-traffic sites. It offers powerful segmentation and data-mining features that integrate with the tools's other functions, like email campaigns and site search. Usability is also a strength. SiteCatalyst starts at about $1,000 per month for a package that would support the site volume of most medium- and even large-sized nonprofits.
Choosing a Package
The first question to ask yourself when deciding on an analytic package is: Google Analytics or not? Google Analytics is a good default option for a lot of organizations. That said, if you have a Control Panel and analytic tools available to you through a shared Web host, you may take a look at AWStats and Webalyzer to see if they'll meet your needs. Of course, if you're familiar with Web statistics tools and want more than the analytics and limited control that Google offers, picking a more powerful analytics package might be the way to go.
The right Web analytics package can make a big difference in your ability to understand your visitors' needs and your site's traffic. Choosing the right option means you'll be able to track exactly what people are doing on your site, get all your (and your boss') questions answered, and maybe even sleep a little better at night.
Wednesday, January 21, 2009
Gasta Marketing: Social Media Earns its crust
Marketers are finding new homes for search ads outside the traditional framework of search engines, according to The Wall Street Journal (subscription required). Striking a goal aimed at cutting costs while still boosting clients' online exposure, marketers are turning to social media powerhouses and internet darlings like Google-owned YouTube.
More online searches are done on YouTube than on Yahoo, the No. 2 search engine, the Journal reports. That shift has prompted brands like Pizza Hut, Universal Pictures, and Monster.com to move marketing dollars away from higher-priced search engines to social networking sites and destinations that generate high traffic from mobile phones.
"Search is being redefined in a lot of different ways," Peter Hershberg, managing partner at Reprise Media, told the Journal.
For example, Pizza Hut has been buying mobile search ads to pitch its products and is creating a promotion and building ads through Facebook to drive interest in a new whole-grain pizza being sold by the chain. Universal Pictures is promoting recent film releases on YouTube, and Monster.com is testing a search-ad program for mobile search on the iPhone.
Search has become the largest category for online ad spending in the U.S. over the last decade, but social networking sites are still having a tough time generating large ad revenue because of the content that often finds a home on such sites. Whereas marketers buy ads tied to search terms on sites like Google, ads on Facebook and MySpace are linked to personal information that users share with others online.
More online searches are done on YouTube than on Yahoo, the No. 2 search engine, the Journal reports. That shift has prompted brands like Pizza Hut, Universal Pictures, and Monster.com to move marketing dollars away from higher-priced search engines to social networking sites and destinations that generate high traffic from mobile phones.
"Search is being redefined in a lot of different ways," Peter Hershberg, managing partner at Reprise Media, told the Journal.
For example, Pizza Hut has been buying mobile search ads to pitch its products and is creating a promotion and building ads through Facebook to drive interest in a new whole-grain pizza being sold by the chain. Universal Pictures is promoting recent film releases on YouTube, and Monster.com is testing a search-ad program for mobile search on the iPhone.
Search has become the largest category for online ad spending in the U.S. over the last decade, but social networking sites are still having a tough time generating large ad revenue because of the content that often finds a home on such sites. Whereas marketers buy ads tied to search terms on sites like Google, ads on Facebook and MySpace are linked to personal information that users share with others online.
Tuesday, January 20, 2009
Gasta News: The future of search & Blended Search
The future of search: 5 ways to prepare
By Kevin Ryan
The process of searching and finding on the internet is changing right before our eyes. Billions of pages have been indexed and organized into relevant results to match billions of queries. The first goal of search engines was to gather as many pages as they could into an index. The next goal of each search engine included ranking the queries while delivering results as fast as possible. Searching and finding was meant to be a fast, efficient experience.
The introduction and subsequent proliferation of blended search results have changed the way searchers think while they search. Searchers are now being programmed to spend more time on the search results page. Their search experience is being enriched with more visual candy, and the days of providing a link and exit from the search page as quickly as possible are over.
Marketers have to learn how to function in the new age of search. Every inch of a company's web presence has the potential to be included on the main search results page. Video, images, and local business information (including maps) are now being included on search results pages. Smart marketers who recognize and embrace these changes will move ahead of their competitors and gain more revenue, mindshare, and brand equity.
Are you ready for the new Gasta search?
1. Rethink your thinking
Search engine optimization used to mean garnering hundreds of back links into a website and then hoping that search engines would rank your site favorably. Prior to that, search engines only read text through robotic software applications called crawlers or bots, so optimizing was all about the text.
Search engine result pages predictably included miles and miles of text listings, along with sponsored listings that can be bought in an auction format. Thus, SEO was focused primarily on obtaining better rankings through popularity and clearly labeling your content to make sure listing results were accurate and timely.
Ah, what a grand time it was.
Today's search results are a complex labyrinth consisting of text listings and advertisements for websites, along with video, maps, images, news, and local information. Google's introduction of Universal Search, combined with moves by other major search engines like Yahoo and Microsoft to offer consistently "blended" search results, has changed the way results are offered to the consuming public.
Your thinking had better change with the results.
2. Understand what's in the blend
Your content must now be segmented and thought of as individual assets that can (and should) be optimized independently. In the past, getting someone to your website from a search engine meant healthy, vibrant content. Rarely did we think of ancillary content as a means of appearing in search results.
comScore's qSearch reports more than 30 percent of all search results contained at least one blended result in September 2008. That number has been steadily increasing over time, and I expect blended penetration to continue a steady upward climb over the next year. Also in September 2008, comScore observed that 85 percent of searchers saw some type of blended result.
So, if nearly one-third of results contain some type of blend, what do those blends look like? While your business category results should be scrutinized on their own, qSearch data suggest that video is the most popular segment of all blended results.
Other segments of blended results getting attention include: "news," "images," "shopping," "entertainment," and "travel."
The problem is this: A high-ranking website doesn't necessarily mean high rankings for, or inclusion of, other site assets. It also doesn't mean that your content will be featured in an associated search for your brand, products, or services. Therefore, challenges facing the search engine marketer going forward will include stiffer competition for getting assets included from competitors, amateurs, and related providers.
Understanding where engines place emphasis is mission-critical.
3. Know who's blending what
Google is blending everything from news, images, and shopping to maps, stocks, weather, and travel. Google stands alone in including "books," "blogs," and "groups" information in its blended results.
Microsoft's Live Search is including health information as well, but unlike Google, MSN is taking a pass on "multiple" types of blended results and the likes of "books" and "groups." Yahoo is not including "books," "blogs," "groups," or health information in its blended results.
Every search engine is including local information, news, and video in its blended results. Local business information is also included with maps and weather, so local ads and assets are becoming more important than ever. Are all of your local addresses and telephone numbers correct? Get on it.
Another interesting development is the inclusion of "answers" and "definitions" categories in blended results across the top three search sites. These are most often in response to information gathering, as opposed to immediate commerce-driven searches, but that doesn't mean people aren't searching for technically specific information in searches. Technical information about an electronics item or the national switch to digital television, for example, may be high in the purchase funnel, but that doesn't mean you shouldn't be there.
A searcher looking for information on "sarcoidosis" might be looking for information on diagnosis, but they could also be a potential medical drama audience member. Why shouldn't a 20-second clip from the television series "House" appear in a "sarcoidosis" search result alongside the mountain of pharma ads and "answers?"
A mid-tail search like "foam ear pads" for in-ear headphones might appear benign enough, but what about the commercial impact of images in results? If I am peddling $500 in-ear noise isolating headphones like the Shure SE530, I'd want to make sure my images (as opposed to only amateur images) appear in search results.
Any way you slice the blend, search is getting more personal.
4. Get personal with results
As search results become more personalized and relevant to the unique searcher, competition will increase for paid search market share. Searchers are either unaware or could care less about providing information to search engines about how they search.
My iGoogle page has local information news and fun gadgets. Yahoo and Microsoft also offer customized search solutions driven by the natural human desire to make everything one's own. Google even introduced an experimental project that allows users to rate search listings and suggest alternative sites. Yahoo's Search Monkey is another example of the search personalization phenomenon. Search Monkey is an open platform that Yahoo hopes will make search more useful and visually compelling.
Why would people invest time in helping Google make money? Why aren't people just searching and finding? The basic human need for recognition is a flame that has burned since the dawn of modern man. The internet and personalized search have poured napalm on that flame.
In the early stages of video's inclusion in blended results, one could watch the video on the results page. Watching video in results was quickly eliminated for a variety of reasons, not the least of which was the need for search engines to have searchers click off the page, as opposed to loitering on it.
While many of the projects search engines are engaged in to make search more efficient may be temporary, we will see components of these experiments incorporated on future search pages.
Information gathering is not a new phenomenon for search engines hoping to create a more relevant experience for searchers. The impact this information gathering has on the results page has never been more pronounced.
Personalization and customization will serve to facilitate increased blended search and thus serve to increase competitive activity in paid results. Recreating the search results page as a temporary destination, as opposed to a quick clicking-off point, will work against you if you do not shift your search engine marketing strategy to accommodate the change.
The search model has changed; how shall I begin to change with it?
5. Optimize everything
Now is the time to use every aspect of what you know about your existing and potential audience. You must apply that knowledge to your search strategy. You can't optimize everything out of the chute, so focus on the top-blended search categories initially.
Whether searching for "sushi" or "puppies" to the latest on "Beyonce" and "Britney," along with everything in between, the social components of the web are beginning to appear in search results. If you can't afford to start shooting video with your latest and greatest information, chances are your fans and detractors already have created brand love or hate content. Amping up social media marketing strategies with a search priority should be another driver for embracing the new search.
Video, local, news, and maps are among the highest categories represented in blended results, but niche interests are also represented. Consider the random and obscure search for a "coach gun scabbard." Embedded within the results page for coach gun scabbards was an amateur video reviewing scabbards made for -- you guessed it -- coach guns.
Make sure images, video, and local information are both accurate and included. Tagging video information is very important, but so are popularity rankings, so make sure you are putting your best foot forward.
From top-end search traffic to obscure mid- and long-tail searches, blended search has changed the way we find everything on the web. It is still early enough in the game to achieve some big and quick wins with modern audience optimization tactics -- so what are you waiting for?
Kevin Ryan is CMO of WebVisible Inc.
By Kevin Ryan
The process of searching and finding on the internet is changing right before our eyes. Billions of pages have been indexed and organized into relevant results to match billions of queries. The first goal of search engines was to gather as many pages as they could into an index. The next goal of each search engine included ranking the queries while delivering results as fast as possible. Searching and finding was meant to be a fast, efficient experience.
The introduction and subsequent proliferation of blended search results have changed the way searchers think while they search. Searchers are now being programmed to spend more time on the search results page. Their search experience is being enriched with more visual candy, and the days of providing a link and exit from the search page as quickly as possible are over.
Marketers have to learn how to function in the new age of search. Every inch of a company's web presence has the potential to be included on the main search results page. Video, images, and local business information (including maps) are now being included on search results pages. Smart marketers who recognize and embrace these changes will move ahead of their competitors and gain more revenue, mindshare, and brand equity.
Are you ready for the new Gasta search?
1. Rethink your thinking
Search engine optimization used to mean garnering hundreds of back links into a website and then hoping that search engines would rank your site favorably. Prior to that, search engines only read text through robotic software applications called crawlers or bots, so optimizing was all about the text.
Search engine result pages predictably included miles and miles of text listings, along with sponsored listings that can be bought in an auction format. Thus, SEO was focused primarily on obtaining better rankings through popularity and clearly labeling your content to make sure listing results were accurate and timely.
Ah, what a grand time it was.
Today's search results are a complex labyrinth consisting of text listings and advertisements for websites, along with video, maps, images, news, and local information. Google's introduction of Universal Search, combined with moves by other major search engines like Yahoo and Microsoft to offer consistently "blended" search results, has changed the way results are offered to the consuming public.
Your thinking had better change with the results.
2. Understand what's in the blend
Your content must now be segmented and thought of as individual assets that can (and should) be optimized independently. In the past, getting someone to your website from a search engine meant healthy, vibrant content. Rarely did we think of ancillary content as a means of appearing in search results.
comScore's qSearch reports more than 30 percent of all search results contained at least one blended result in September 2008. That number has been steadily increasing over time, and I expect blended penetration to continue a steady upward climb over the next year. Also in September 2008, comScore observed that 85 percent of searchers saw some type of blended result.
So, if nearly one-third of results contain some type of blend, what do those blends look like? While your business category results should be scrutinized on their own, qSearch data suggest that video is the most popular segment of all blended results.
Other segments of blended results getting attention include: "news," "images," "shopping," "entertainment," and "travel."
The problem is this: A high-ranking website doesn't necessarily mean high rankings for, or inclusion of, other site assets. It also doesn't mean that your content will be featured in an associated search for your brand, products, or services. Therefore, challenges facing the search engine marketer going forward will include stiffer competition for getting assets included from competitors, amateurs, and related providers.
Understanding where engines place emphasis is mission-critical.
3. Know who's blending what
Google is blending everything from news, images, and shopping to maps, stocks, weather, and travel. Google stands alone in including "books," "blogs," and "groups" information in its blended results.
Microsoft's Live Search is including health information as well, but unlike Google, MSN is taking a pass on "multiple" types of blended results and the likes of "books" and "groups." Yahoo is not including "books," "blogs," "groups," or health information in its blended results.
Every search engine is including local information, news, and video in its blended results. Local business information is also included with maps and weather, so local ads and assets are becoming more important than ever. Are all of your local addresses and telephone numbers correct? Get on it.
Another interesting development is the inclusion of "answers" and "definitions" categories in blended results across the top three search sites. These are most often in response to information gathering, as opposed to immediate commerce-driven searches, but that doesn't mean people aren't searching for technically specific information in searches. Technical information about an electronics item or the national switch to digital television, for example, may be high in the purchase funnel, but that doesn't mean you shouldn't be there.
A searcher looking for information on "sarcoidosis" might be looking for information on diagnosis, but they could also be a potential medical drama audience member. Why shouldn't a 20-second clip from the television series "House" appear in a "sarcoidosis" search result alongside the mountain of pharma ads and "answers?"
A mid-tail search like "foam ear pads" for in-ear headphones might appear benign enough, but what about the commercial impact of images in results? If I am peddling $500 in-ear noise isolating headphones like the Shure SE530, I'd want to make sure my images (as opposed to only amateur images) appear in search results.
Any way you slice the blend, search is getting more personal.
4. Get personal with results
As search results become more personalized and relevant to the unique searcher, competition will increase for paid search market share. Searchers are either unaware or could care less about providing information to search engines about how they search.
My iGoogle page has local information news and fun gadgets. Yahoo and Microsoft also offer customized search solutions driven by the natural human desire to make everything one's own. Google even introduced an experimental project that allows users to rate search listings and suggest alternative sites. Yahoo's Search Monkey is another example of the search personalization phenomenon. Search Monkey is an open platform that Yahoo hopes will make search more useful and visually compelling.
Why would people invest time in helping Google make money? Why aren't people just searching and finding? The basic human need for recognition is a flame that has burned since the dawn of modern man. The internet and personalized search have poured napalm on that flame.
In the early stages of video's inclusion in blended results, one could watch the video on the results page. Watching video in results was quickly eliminated for a variety of reasons, not the least of which was the need for search engines to have searchers click off the page, as opposed to loitering on it.
While many of the projects search engines are engaged in to make search more efficient may be temporary, we will see components of these experiments incorporated on future search pages.
Information gathering is not a new phenomenon for search engines hoping to create a more relevant experience for searchers. The impact this information gathering has on the results page has never been more pronounced.
Personalization and customization will serve to facilitate increased blended search and thus serve to increase competitive activity in paid results. Recreating the search results page as a temporary destination, as opposed to a quick clicking-off point, will work against you if you do not shift your search engine marketing strategy to accommodate the change.
The search model has changed; how shall I begin to change with it?
5. Optimize everything
Now is the time to use every aspect of what you know about your existing and potential audience. You must apply that knowledge to your search strategy. You can't optimize everything out of the chute, so focus on the top-blended search categories initially.
Whether searching for "sushi" or "puppies" to the latest on "Beyonce" and "Britney," along with everything in between, the social components of the web are beginning to appear in search results. If you can't afford to start shooting video with your latest and greatest information, chances are your fans and detractors already have created brand love or hate content. Amping up social media marketing strategies with a search priority should be another driver for embracing the new search.
Video, local, news, and maps are among the highest categories represented in blended results, but niche interests are also represented. Consider the random and obscure search for a "coach gun scabbard." Embedded within the results page for coach gun scabbards was an amateur video reviewing scabbards made for -- you guessed it -- coach guns.
Make sure images, video, and local information are both accurate and included. Tagging video information is very important, but so are popularity rankings, so make sure you are putting your best foot forward.
From top-end search traffic to obscure mid- and long-tail searches, blended search has changed the way we find everything on the web. It is still early enough in the game to achieve some big and quick wins with modern audience optimization tactics -- so what are you waiting for?
Kevin Ryan is CMO of WebVisible Inc.
Gasta News: Digital Industry awaits the Carter Report
It will be a case of Get Carter as the Digital Industry rushes to find out the proposition of Stephen Carters report on Digital Britain.
The digital industry is buzzing ahead of Stephen Carter's much-anticipated Digital Britain report, but let's not forget the compelling vision at the centre of Carter's report: the aim to make the UK a world-leading digital creative capital.
Speaking last week, Carter hinted at a need to create greater opportunities and protection for the creative industries, in order to help the UK become a location of choice for the content industries. The plan is to create the regulatory framework and structures to help shape a Britain that is fit for purpose in the digital future.
Reports today suggest Carter will push for BBC Worldwide to be freed from its regulatory shackles to allow the commercial organisation to become a "British rights company on the global stage".
It's part of Carter's vision to ensure British content continues to be exported around the world in order to reap the economic and cultural benefits. With the UK largely viewed as a leader in digital advertising, it's time the content and technology industries were awarded the same kudos.
Carter's vision is imperative as the global content market accelerates. The UK market needs to create infrastructures that support the nurturing and growth of home grown talent and businesses.
Channel 4 CEO Andy Duncan has said the report could be one of the most important elements in deciding how the UK competes in the global economy. He believes it could determine how Britain contributes culturally, creatively and economically through the turbulent times ahead and has urged the UK media industry to work together to support the UK's cultural and economic future. Duncan's not wrong on this point. The potential to create an established vision is both necessary and inspiring - if it works.
Interestingly this comes ahead of the Competition Commission's decision on Project Kangaroo due early next month. While local rivals and the CC itself have major concerns about the potential lessening of competition in the UK market, the shareholders - ITV, Channel 4 and BBC Worldwide - have always argued that Kangaroo is crucial to the UK's ability to compete on a global stage as the likes of Hulu and iTunes continue to grow internationally.
With Carter's vision likely to stir up much debate in this area, is it possible that the controversial video-on demand service may still manage to limp across the line?
The digital industry is buzzing ahead of Stephen Carter's much-anticipated Digital Britain report, but let's not forget the compelling vision at the centre of Carter's report: the aim to make the UK a world-leading digital creative capital.
Speaking last week, Carter hinted at a need to create greater opportunities and protection for the creative industries, in order to help the UK become a location of choice for the content industries. The plan is to create the regulatory framework and structures to help shape a Britain that is fit for purpose in the digital future.
Reports today suggest Carter will push for BBC Worldwide to be freed from its regulatory shackles to allow the commercial organisation to become a "British rights company on the global stage".
It's part of Carter's vision to ensure British content continues to be exported around the world in order to reap the economic and cultural benefits. With the UK largely viewed as a leader in digital advertising, it's time the content and technology industries were awarded the same kudos.
Carter's vision is imperative as the global content market accelerates. The UK market needs to create infrastructures that support the nurturing and growth of home grown talent and businesses.
Channel 4 CEO Andy Duncan has said the report could be one of the most important elements in deciding how the UK competes in the global economy. He believes it could determine how Britain contributes culturally, creatively and economically through the turbulent times ahead and has urged the UK media industry to work together to support the UK's cultural and economic future. Duncan's not wrong on this point. The potential to create an established vision is both necessary and inspiring - if it works.
Interestingly this comes ahead of the Competition Commission's decision on Project Kangaroo due early next month. While local rivals and the CC itself have major concerns about the potential lessening of competition in the UK market, the shareholders - ITV, Channel 4 and BBC Worldwide - have always argued that Kangaroo is crucial to the UK's ability to compete on a global stage as the likes of Hulu and iTunes continue to grow internationally.
With Carter's vision likely to stir up much debate in this area, is it possible that the controversial video-on demand service may still manage to limp across the line?
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