Gasta News: Spam, Spam and More Spam!

Spam experiment overloads inboxes

Surfing the web unprotected will leave the average web user with 70 spam messages each day, according to an experiment by security firm McAfee.

It invited 50 people from around the world, including five from the UK, to surf without spam filters.

The experiment revealed that UK residents are most likely to be targeted by the infamous Nigerian e-mails and "adult" spam.

One UK participant received 5,414 spam e-mails during the month-long trial.

But the US still tops the global spam league.

Participants in the US received a total of 23,233 spam e-mails during the course of the experiment compared to 15,856 for the second most spammed country - Brazil.

In the UK, the five participants racked up 11,965 spam messages during the course of the experiment. Germany attracted the least spam, with just 2,331 junk messages.

Real threat

The results show that spam is showing no signs of slowing down, although the opposite can be said of those receiving messages.

"Many of our participants noticed that their computers were slowing down. This means that while they were surfing, unbeknownst to them, websites were installing malware," said Guy Roberts, director of McAfee's labs in Europe.

Some 8% of the total spam received during the experiment was classified as phishing e-mails - messages that pose as a trustworthy source as a way of getting sensitive information such as usernames, passwords and bank account details.

"Spam is most definitely much more than a nuisance; it's a very real and fast-growing threat," said Mr Roberts.

The firm also noticed a shift away from mass spam to more targeted campaigns.

The most popular subject of spam remains financial - pre-approved loans or credit cards

The UK is the most likely country to be targeted by Nigerian spam e-mails, where someone supposedly from Nigeria contacts their target to inform that they are the beneficiary of a will in a bid to extract money from them.

The variety and amount of spam on offer surprised participants according to Dave De Walt, chief executive of McAfee.

"Our participants came from all walks of life, from all over the world and, given their interest to take part in the experiment, they were well aware of the problem. Despite this, they were all shocked by the sheer amount of spam they attracted," he said.

Dealing with it is going to be tricky though, he admitted.

"We can see from the experiment that spam is undeniably linked to cybercrime.

"However, it is such an immense problem and it's never going to go away. It's no longer a question of solving it but one of managing it," said Mr De Walt.

TOP TEN MOST POPULAR SPAM CATEGORIES
Advertisements,Financial,Health and medicine,Adult services,Free stuff,Education,IT related,Money making,Credit cards,Watch adverts,
GLOBAL SPAM LEAGUE
US - 23,233,Brazil - 15,856,Italy - 15,610,Mexico - 12,229,UK - 11,965,Australia - 9,214The Netherlands - 6,378,Spain - 5,419,France - 2,597,Germany - 2,331
Data supplied by McAfee

Gasta News: Brand Piggybacking

It's time to stop complaining about people piggy-backing on your search terms. Use it as an opportunity to hit back, be smarter, more nimble and win, just like Gasta.

Why the hell is someone able to advertise on Google using my brand name? Don't I own my brand name, and my product names? The simple answer is no, you don't, especially when it comes to using them in search. For the delusional lawyers that think they do, can I please laugh at you? It's gone. Shattered. You can have your brand terms copyrighted, trademarked and employ a whole team of leaders for their defense, but owning? That control state exists only in lawyers' minds. Yes, you may OWN them, but the reality is you just can't sue everybody, not anymore. Like copyrighted material that makes it onto video sites, it's a losing battle.

So, what you really need to do is look at this as an opportunity, not an obstacle.

The way that Google works, and I'm sure as hell going to get flack if I get this wrong, is that if the name is in the competitive set and it is relevant to the purchase, category, product or topic, you can buy it.

Now, what you cannot do, or are not supposed to do as a competitor to the brand, is use that brand name in the copy of that ad. You can use it in the title due to dynamic replacement, but you are not supposed to -- or it is greatly frowned upon if you do -- use it in the copy of the ad. But the reality? Eh, a lot more murky. There are just way too many advertisers buying terms, and it's that democratization that is fueling a lot of the growth.

Look, if a company is buying your product name, or your brand name, then you are doing something right. Are they riding the coattails of your brand equity? You bet your lazy corporate lemming butt they are. And they will ride it and ride it until you wise-up on how to defend it.

There are a number of companies that insist on not buying their brand names with the belief that "I am already ranked at the top of the organic results, so I don't need to." And that is true for many clients. But not buying your brand name in addition is ludicrous.

Here are three main reasons why you want to do this:

1. Combination punching
Enough research out there has shown us that the combination of having an organic link and a paid listing increases response by somewhere around 25 percent. Now, you could argue that the organic link is free and that paying for an additional 25 percent is not worth it. Wrong! Your competitors are unlikely to be over in the section of organic listings. They are hitting you in the ad space. Occupy that space so they don't own you. 2. The message
It's the one real way that you can exert control -- your message. The copy that is picked up thorough organic listings is much less easily controlled. It is the crawlers that determine it, and your homepage has to be specifically designed for that purpose to make it better. It is also relatively static and does not change over time. That would require new copy on the homepage, new tweaking and a whole new crawl by Google. When will that happen? Who knows. But you can control exactly what copy appears in a paid listing and about your brand. Adapt that copy to what is going on in your company right now. What is relevant today? Do you want everyone to end up on the one page that gets the highest organic listings? Are you sure? Have you just been hit with some bad PR? Thwart it right there and then lead the user directly to your response. Have: "Rumors untrue, company not being acquired" in the search copy.

There are a hell of a lot more people who search on terms than click on ads. Just because they didn't click doesn't mean you can't seed that meme. Press releases are a thing of the past -- a top-down linear cascade that no longer has relevance to today's consumer. Your brand names are your first line of defense in the PR war, so use them wisely.

3. Navigation
Search is not as much about searching and finding anymore as it is about navigation. People use search engines as "navigation engines" to get to where they are going. You look at the most popular queries in search engines -- the real top searches, not the ones that are edited. They are littered with URLs and brand names. It has just become easier to use search engines to type in URLs and company names than worry you'll end up at some domain park by typing one wrong letter. Spellcheck means you'll almost always get to where you want in the next click.

One of my most amusing ad buys at Ask.com was buying the word Yahoo for purchase on Google that led to Ask.com -- a wonderful triad. When running marketing at Ask, we had some significant challenges. It was never about beating Google. We were Google's largest distributor of ad listings in the world. It was a very symbiotic relationship. Frienemies, if you will. It was about getting people to think of us when they think of "search." Just by being there, we spur top-of-mind awareness for our brand. We were just not in people's consideration set. Look, the reason why Google seems lax is because competition in our business moves our whole industry forward, not just those companies that have been sitting on their brand equity like luddites. It was easy in offline -- just throw a bunch of lawyers at them. But online doesn't just mean those companies in your immediate competitive set, it means thousands of smaller shops that can now afford to advertise.

It's time you stopped complaining about people piggy-backing on your terms and started to look at it as an opportunity to hit back. "But they're driving up my costs for those words, and it's unfair!" Since when is life or business fair? Like sucker fish on sharks, start to look at that relationship as symbiotic. Use them and what they say to your advantage. Stop sticking your heads in the sand, get out there, think of how you can leverage and thwart those efforts -- and attack. Be smarter, more nimble.... and win. Or you can just throw lawyers at the problem, stick your head in the sand and watch them rip business away from you.

By Sean Cummings (nod to Imedia)

Gasta News: Brand turf war

Paid Search:Low intensity warfare on Google plains

Agencies aren't practicing what they preach when it comes to using paid search to market their brands, according to Adweek, and while these agencies are sleeping, some of their smaller competitors are using paid search to their advantage.

Buying your brand name would seem logical, but of the 56 agencies assessed by Adweek, only five had sponsored links tied to their names on Google. The others did not have paid search links, but their web pages generally appeared near the top of the search results.

"It's very difficult to recommend certain things to your clients if you're not in the game yourself," said Craig Conrad or Interpublic Group's Campbell-Ewald. "So often we're focused on our client business [that] sometimes it's easy to forget about our own brand."

While brand advertisers are up in arms over Google's lack of enforcement when it comes to piggybacking, it seems that some smaller agencies are actually using the practice themselves. A search for OgilvyInteractive yields a sponsored link for Stein Rogan + Partners, a small New York agency.

"Why not put ourselves out there as a viable alternative?" said Tom Stein, Stein Rogan's CEO. "It's a little bit of counter-marketing."

Gasta News: Orange Makeover

Orange will kick off a £30m makeover this week?

The operator has worked with creative agency Fallon to produce a global integrated campaign which it said is its biggest yet.

The campaign involves advertising around its new "I am..." positioning, along with changes to 120 consumer touch points including its call centres and stores.

The Orange portal will be updated to reflect the changes with more inclusion of user-generated

Gasta News:UK Government Open data

The UK government has launched a competition to find innovative ways of using the masses of data it collects.

It is hoping to find new uses for public information in the areas of criminal justice, health and education.

The Power of Information Taskforce - headed by cabinet office minister Tom Watson - is offering a £20,000 prize fund for the best ideas.

To help with the task, the government is opening up gigabytes of information from a variety of sources.

This includes mapping information from the Ordnance Survey, medical information from the NHS, neighbourhood statistics from the Office for National Statistics and a carbon calculator from the Department for Environment, Food and Rural Affairs (Defra).

None of the data will be personal information, the government is keen to stress.

Mr Watson is hoping to attract a wide range of people from "the technology community we already work with, to hard-core coders to adolescents in their bedroom".

He admits that throwing open public data could be a risk but he believes that it will yield results.

"If someone comes up with a great idea we will make a prototype and then hopefully a fully-fledged piece of technology that will make peoples' lives better," he said.

"I strongly believe in co-design and in the digital age it makes sense to work with citizens to make public service better," he added.

To help inspire ideas the team behind the idea has put dozens of examples of innovative ways of reusing public information on its Taskforce wiki.

These include a website which maps crimes around the UK, the FixMyStreet website, which allows users to alert others to litter, vandalism and graffiti in their local environment, and the prototype RateMyPrison, which invites those who visit friends and families in jail to comment on the experience.

Technology commentator Bill Thompson was one of the first to see the Show Us a Better Way website, which details the competition.

"It's great to see a government department with enough sense to realise that it doesn't have all the good ideas," he said.

"There are terabytes of expensively accumulated information sitting in databases, but it goes unused and unexploited because of restrictive licenses and lack of awareness," he added.

The government will evaluate the ideas over the course of the summer.